Hanoi Memory Premier Hotel & Spa

Location is very good. Lift is not working when I was stay there.

Googleでいくら探しても、出て来ず、苦労してホテルにたどり着くと満室だと言われ、向かいのホテルに連れて行かれた。シンフォニーホテルの名前はなく、別の名前になっていた。結果として泊れたからいいようなものだけど、これはクレームものだ。いったいどうなっているのか報告が欲しい。予約したホテルに泊れないというのは御社の信用問題だ。

よかった。

I went there for a massage and a manicure. The guy cut in my fingers twice and made my nails look worse than when I got in. When I was bleeding from him clipping my nails, I asked him to stop because I was tired of it. I still had to pay for their "service". Would NOT go there.

This hotel is not for those who value comfort and rest. We had it booked for us as part of a tour and it was by far the worst hotel we've ever stayed at. The main problems included loud music from the club adjacent to the hotel, outdated trim and fittings including the decor and bathroom, so many mosquitoes in the room we stayed in, and a musty smell. The noise is what made this stay terrible. The street immediately outside of the hotel in the Old Quarter turns into an open-air night market on the weekends starting on Friday nights. The bar across the street from our room played music so loud that we couldn't sleep all night. When we asked if we could switch rooms; the staff said there weren't any available. We would not recommend staying here, especially during the weekend.

Very clean big rooms. Excellent location literally in the middle of Hanoi, restaurants, bars, night clubs, shops literally directly outside the hotel. Easy to take taxi anywhere. Easy to walk everywhere. Staff super friendly and cute. Very helpful.