Hanoi Lakeside Premium Hotel & Travel

Pesanan telah dikonfirmasi Ketika saya ingin check-in hari itu, saya diberitahu bahwa tidak ada kamar yang tersedia dan AC di kamar yang awalnya diperuntukkan bagi kami rusak. . Pengalaman yang sangat buruk

I had an executive room on the 5th floor, a very nice quiet room, well lit but not much natural light, Japanese style bedroom.Close to the lake and surrounded by restaurants and massage salons. Good hot water, suitable for 1 or 2 people

저렴하게 경유하고 가려고 예약했는데…제가 예약한 숙소는 찼다고 다른호텔로 갔어요. 근데 창문 하나 없는 꼭대기 방… 두명뿐인데 넓으면 뭐하나요… 그냥 좀 답답했지만 하루 묵고 간거라 별 이야기 안했습니다. 그래도 좀 찝찝하고 환기한번 안된 곳이라 별로였어요 ㅠㅠ 근처에는 먹을 곳이 엄청 많아요.

地點佳，附近吃飯與咖啡店的選擇多，很好逛，入住時住頂樓七樓，所以特別安靜，設備很新，空調很冷，好眠一夜，櫃台服務員態度都很好，下午值班的女服務員很盡責的處理我遇到的問題，下次來河內會再入住，推薦給要入住還劍湖附近的旅客.

酒店性價比還算不錯

BEWARE do not book this hotel. 1 there are many other hotels nearby with better quality, better rooms and better service for 1/2 the price. no hand towels, no amenities in bathroom. 2 scams. the pics of rooms are not accurate to reality. when we arrived our “quad room” was simply a normal room with 4 single beds crammed together even though the reservation had 3 adults and 1 15yr old child. the pics depicted 2 separate rooms each with 2 queen or 2 double beds spread out. we had to purchase a second room because they couldn’t accommodate our original reservation 3 noise and room quality is terrible. we stayed on the 3rd and 5th floor and chickens, animals noises could be heard from outside. windows did NOT have blinds or curtains so light would awake us very early in the morning. beds were extremely firm like sleeping on bamboo and not a cushioned mattress 4 THERE IS NO POOL. ******* listed a pool for this hotel which was a primary reason we booked this particular stay. 5 receptionist lie and cheat, will quote currency exchange rates then provide a lower rate when actually exchanging money. so we got less money back then we agreed. 6 no roof top cafe as listed in ad, no restaurant, no cafe or coffee or food anywhere to purchase in the hotel. there are nearby restaurants. in short if you want a 1 star motel stay or hostel stay at very expensive prices. i would NOT recommend this hotel to anyone! BEWARE do not stay here!