Ulasan NATURE HOTEL - CAU GIAY - HANOI

The staff are pleasant and helpful. The receptionist came out to the entrance to help me with my luggage and warmly greeted me. Was checked in promptly and shown to my room. The breakfast was just about adequate. The bath was flooding every time I took a shower. I told the staff( housekeeping and reception)about it, and they kept assuring me a plumber would sort it out...it wasn't resolved all 3 days I was there. There was a drain hole in the floor so the excess water drained away.....the floor was wet and slippery for a long time which could have led to slips and falls......Wish the management could take action and resolve this.

I booked this hotel for 2 nights, but on the first night, the hotel informed me that it was fully booked. As a result, I had to stay at another hotel, even though my booking was already confirmed.

Good location friendly staff delicious breakfast clean rooms

The room was very clean, the front desk service was very good, calling taxis, local information, etc. were very patient and professional.

The room is very nice and clean. The staff is friendly and the customer service is very attentive. We arrived before check-in time but were still given priority to check in early❤️❤️

Hanoi was already a bit hot in March. I don't understand why the front desk always turned off the cooling mode of the air conditioner and automatically switched it to heating mode for me, causing me to wake up in the middle of the night due to the heat. The breakfast was relatively simple.

Good for the price

The breakfast is delicious. You can eat all the delicacies you want to eat in Vietnam.

I came to live in Vietnam temporarily. I chose this place simply because it is close to the Taiwan Office in Vietnam. Because my family came to live there first, the photos I took were all of them as if they had lived there. The overall accommodation environment is very clean. Overall, there were no problems with the facilities during my stay. The water temperature control in the shower was very easy to use. Then maybe because it’s the Chinese New Year, the front desk is taken care of by the boss. Although he can’t communicate in Chinese or English, he is very enthusiastic and will take the initiative to care about the tenants’ situation. For example, when we went out to look for food, all the nearby stores were closed, so we had to go back to our room to order takeout. When the boss found out, he came to knock on the door and gave us food, so that the children would not go hungry.

I booked a room with window, but was given a room without window. I asked to change the room and they asked me to pay extra.

The location is so quiet. It's the first choice before returning to China every time. It's convenient.

Since it is an early morning flight, I think the price is the most competitive so many people choose to stay for two days in order to check out late before departure.

Very satisfied, the front desk reception service is very good, and they can speak Chinese. It is very convenient to eat around

The location is very good, eating, traveling, and shopping are all very convenient. The room is not big and the soundproofing is not very good, but overall I am satisfied. The breakfast is very rich, especially their optional beef rice noodles and chicken rice noodles, which are super delicious.