Somerset Hoa Binh Hanoi

Ulasan Somerset Hoa Binh Hanoi

Somerset Hoa Binh Hanoi

106 Hoang Quoc Viet, Quan Cau Giay, Hanoi, VietnamLihat Detail Hotel
Somerset Hoa Binh Hanoi
Somerset Hoa Binh HanoiSomerset Hoa Binh HanoiSomerset Hoa Binh Hanoi
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Somerset Hoa Binh Hanoi

9/10
Sangat Baik
289 ulasan
Ulasan terverifikasi
Lokasi8.9
Fasilitas8.8
Layanan9.2
Kebersihan9.2
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Semua ulasan(289)
Ulasan positif(282)
Ulasan dengan foto/video(62)
Bersih dan rapi(37)
Kamar sangat bagus(33)
Staf ramah(30)
Kamar luas(13)
Fasilitas sangat baik(13)
Lokasi strategis(11)
Cocok untuk perjalanan bisnis(6)
Sudah menginap berkali-kali(5)
Buruk(7)
E. Gabriel
Kamar Executive 2-Kamar Tidur
Check-in Apr 2025
Keluarga
18 ulasan
10.0/10
Fantastis
Diposting pada 3 Mei 2025
This is one hotel I would definitely go back to.
Terjemahkan
Tanggapan dari Properti: Dear E. GabrielThank you for sharing your positive stay experience with us! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you at Somerset Hoa Binh Hanoi for soonest. Yours sincerely. Quang
Shipowner
Kamar Executive 2-Kamar Tidur
Check-in Des 2024
Keluarga
13 ulasan
9.5/10
Menakjubkan
Diposting pada 2 Feb 2025
The apartment is equipped with all kitchenware for family to stay in short or long term.
Terjemahkan
Tanggapan dari Properti: Dear Customer. Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Hoa Binh Hanoi. Yours sincerely, Quang
vincent@saigon
Deluxe Studio
Check-in Agt 2024
Sendiri
23 ulasan
10.0/10
Fantastis
Diposting pada 27 Okt 2024
A Coffee shop and a convenient store is nearby the hotel. Location of the hotel is easy to go any place in the city. Hotel room is big and clean. We need to have brwakfast at a restaurant 20 meters away from hotel, npt so many choices.
Terjemahkan
Tanggapan dari Properti: Dear Resident.Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Quang
Tamu
Deluxe Studio
Check-in Jan 2025
Pasangan
1 ulasan
7.5/10
Diposting pada 3 Mar 2025
There was only one side table. The side table near the window might be broken and had been removed but not replaced. Thus it was very inconvenient as the small items like handphone and drink had to be put on the floor before sleep, and could be a hygiene concern.
Terjemahkan
Tanggapan dari Properti: Dear customerIt was a great pleasure having you stay at Somerset Hoa Binh Hanoi. Thank you for sharing your feedback about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. We will certainly take them into account when we review with the respective team members for improvement. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours sincerely,Quang
Tamu
Kamar Executive 2-Kamar Tidur
Check-in Nov 2024
Keluarga
1 ulasan
9.5/10
Menakjubkan
Diposting pada 2 Jan 2025
The location is a little far from the Old Quarter, but it was a great stay. The staff was wonderful. They were super sweet, leaving me a cake in the fridge for my birthday. I would definitely stay here again if I’m ever in Hanoi.
Terjemahkan
Tanggapan dari Properti: Dear Resident. Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely,Quang Nguyen
Ruchir
Kamar Executive 2-Kamar Tidur
Check-in Sep 2024
Keluarga
1 ulasan
9.0/10
Sangat Baik
Diposting pada 9 Okt 2024
Great staff at reception, helpful. Clean place and enough for travellers with families. Next door coffee shop and food available.
Terjemahkan
Tanggapan dari Properti: Dear RuchirThank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate the time you took to compliment our colleagues for their dedicated services.All of us here look forward to welcoming you back on your next trip to Somerset Hoa Binh Hanoi!Yours sincerelyQuang
Tamu
Deluxe Studio
Check-in Mar 2025
Keluarga
1 ulasan
10.0/10
Fantastis
Diposting pada 22 Mei 2025
Service was good and stay is also good.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest. Thank you for your kind review! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back Somerset Hoa Binh Hanoi. Best regards. Quang
Tamu
Executive 1-Kamar Tidur
Check-in Okt 2024
Bisnis
10 ulasan
9.0/10
Sangat Baik
Diposting pada 22 Jan 2025
Big room. Near housing estate with access to markets, hot pots...
Terjemahkan
Tanggapan dari Properti: Dear Resident. Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We look forward to welcoming you back at Somerset Hoa Binh Hanoi. Yours sincerely, Quang
Jae Ho
Deluxe Studio
Check-in Jun 2024
Bisnis
13 ulasan
10.0/10
Fantastis
Diposting pada 25 Jul 2024
This hotel is like home feeling. Staffs are friendly, internet is good, nice gym and swimming pool with sauna. I always come back here whenever I visit Hanoi. Lately I see many group tourists checking in, which is a good sign for the hotel.
Terjemahkan
Tanggapan dari Properti: Thank you for always returning to Somerset Hoa Binh Hanoi when you are in We are happy to read that we have met your expectations. Our team works hard to deliver personalized experiences for all our guests and hearing of your fond memories while staying with us really brightens our day.Thank you again for selecting us as your preferred accommodation of choice for your and we look forward to welcoming you back soon!Yours sincerely
William Glasgow
Deluxe Studio
Check-in Apr 2024
Bisnis
1 ulasan
9.0/10
Sangat Baik
Diposting pada 12 Mei 2024
The room type is apartment. It is comfortable for a family to stay here as a complete facilities to cook the food. The location is in the down-town of Ha Noi City and easy to travel around North. Vietnam. But thee towel smells not so good maybe caused by eco-friendly treatment.
Terjemahkan
Tanggapan dari Properti: Dear William Glasgow.Thank you for your review. We are happy to read that we have met your expectations. We thank you for your feedback about towel smells for better improvement. Thank you again for selecting us as your preferred accommodation of choice for your and we look forward to welcoming you back soon! Yours sincerely,Quang
Bolorerdene
Kamar Executive 2-Kamar Tidur
Check-in Sep 2023
Keluarga
1 ulasan
10.0/10
Fantastis
Diposting pada 5 Des 2023
I liked my room very much and the service was good. Breakfast was boring with few choices
Terjemahkan
Tanggapan dari Properti: Dear Our Valued Guest,. It was a great pleasure having you stay at Somerset Hoa Binh Hanoi Thank you for sharing your feedback about your stay experience with us.While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. We take our guest experience seriously, and we will continue in our improvement efforts to provide excellent service and product to our guests. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better.
Ngmarvin
Suite Deluxe 1 Kamar Tidur Non smoking
Check-in Sep 2023
Keluarga
22 ulasan
10.0/10
Fantastis
Diposting pada 10 Des 2023
The room is nice… bed a bit too soft but in general it is Somerset good standard… quit a comfortable choice….
Terjemahkan
Tanggapan dari Properti: Dear our valued Guest, Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at Somerset Hoa Binh Hanoi.
Tamu
Studio Eksekutif
Check-in Okt 2024
Sendiri
8 ulasan
10.0/10
Fantastis
Diposting pada 5 Nov 2024
Just excellent 10/10 Super clean and modern
Terjemahkan
Tanggapan dari Properti: Dear resident. Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely,Quang
Tamu
Studio Eksekutif
Check-in Agt 2023
Bepergian dengan teman
11 ulasan
2.0/10
Diposting pada 11 Sep 2023
staffs are not friendly at all Breakfast is too little choice... space are very small . Beds are very OLD ... locations is very noisy... not easy to get anywhere... Rooms & Lobby have strong Curry smell...
Terjemahkan
Tanggapan dari Properti: Dear Customer. It was a great pleasure having you stay at Somerset Hoa Binh Hanoi Thank you for sharing your feedback about your stay experience with us. We will certainly take them into account when we review with the respective team members for improvements. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Thank you. Quang
Yew Wendy
Suite Deluxe 1 Kamar Tidur Non smoking
Check-in Sep 2024
Bisnis
1 ulasan
10.0/10
Fantastis
Diposting pada 25 Okt 2024
Very clean and convenient location
Terjemahkan
Tanggapan dari Properti: Dear Yew WendyThank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Quang