Hanoi Prime Center Hotel & Spa

Saya beristirahat dengan baik di sana, AC saya tidak begitu bagus, tetapi pada saat yang sama, ada kipas angin yang bekerja dengan baik. Untuk harga yang saya bayar, saya rasa saya membuat pilihan yang baik. Staf sangat baik dan bermanfaat!

Lokasinya sangat dekat dengan pusat kota Hanoi, dan Anda serta teman dapat berbagi tempat tidur ganda. Stafnya sangat ramah dan mereka memberi nilai tinggi untuk AC dengan harga yang sangat wajar. Sejujurnya saya tidak tahu karena saya belum mencoba sarapan haha.

Staf hotel sangat responsif, dan meskipun tidak baru seperti di foto, ini adalah hotel yang bagus dan bersih. Saya menginap selama dua malam, dan kamar saya dibersihkan dan dibersihkan saat saya keluar, jadi saya pikir akan lebih aman untuk menjaga barang-barang berharga saya untuk berjaga-jaga. Saya berpartisipasi dalam tur, dan nyaman karena terletak di lokasi di mana Anda dapat mengambil.

The service is really good, location is very accessible to the nearby landmark.

One of the reception ( speak english) when we arrive at hotel we request one room early check in and we are welling to pay additional charge, after that we told this lady, we are not sleep tonight because tonight we go sapa that why we use only this two room for shower . After discussion she agree to give one room early check in without charge because we are not sleep tonight ,we reserved two rooms , second room she will give 11AM as per conversation. After that we take the shower and we go sideseeing for Hanoi area, we asked reception 2nd rooms what time can we get ,for this time her conversation is totally different for first conversation. She gave this one room early check in That why she cannot give second rooms for my booking. They gave one rooms and they take my money for two rooms charge. we asked her why you didnot tell me before we agree the early checkin, she is lied the what she say befor her conversation infornt of his manager and we donot want to argue that why we left the hotel and after side seeing finished we came back in hotel . This time this lady told me aoplogize for this morning case because of her manager is infornt of her that why she canot give complimentary early checkin. Why she give early checkin without approval and we take the shower her conversation was change because of manager, very bad experience and this hotel took our second one room charge didnot provide room.

Accommodation was clean but a little tired. The water pressure in the shower wasn't good. It was located in walking distance to the Old Quarter. The staff were lovely and couldn't be more helpful. For the price it was good accommodation.