Sheraton Hanoi West
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Hanoi

Sheraton Hanoi West

Opened in 2024
No.7 of Premium Hotels in Hanoi
36 Le Duc Tho Street, Quan Nam Tu Liem, Hanoi, 100000, Vietnam
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hotel overview picture
Last booked 2 hrs ago
Highlights
Varied breakfast
Ideal location
Lots to do
Amenities
Restaurant
Golf course
Outdoor swimming pool
Sauna
Spa
Massage room
Fitness room
Parking
All amenities
Property Description
Conveniently located near the National Sports Complex and National Convention Center, just 30 minutes from Noi Bai International Airport, Sheraton Hanoi West offers a refined stay in one of Hanoi’s most accessible and peaceful districts. The hotel features 390 contemporary guest rooms and suites, along with 120 spacious serviced residences, providing flexible options for both short-term leisure and extended business stays. Designed with floor-to-ceiling windows, light wood accents, and soft finishes, each space is filled with natural light and thoughtful comforts to create a welcoming and restful environment. Surrounded by tropical greenery and equipped with premium business and leisure facilities, Sheraton Hanoi West delivers a modern, tranquil retreat where guests can relax, connect, and enjoy the best of Hanoi hospitality.
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8.7/10
Very Good
The overall feeling is comfortable and very good
All 92 reviews
Surroundings
Airport: Noi Bai International Airport
(26.3 km)
Train: Sapa Train
(9.8 km)
Train: Hanoi Railway Station
(10.4 km)
Landmarks: Massage Geisha Queen Lê Đức Thọ
(250m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe, Guest Room, 1 King, Sofa Bed, City View
4

Deluxe, Guest Room, 1 King, Sofa Bed, City View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Premium Suite, 1 Bedroom Suite, 1 King, Sofa Bed, City View
5

Premium Suite, 1 Bedroom Suite, 1 King, Sofa Bed, City View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Club Level, Presidential Suite, 1 King, Sofa Bed, City View
4

Club Level, Presidential Suite, 1 King, Sofa Bed, City View

1 King bed
Has window
Non-smoking
Private bathroom
Bathtub
Shower
Daily housekeeping
Room Details
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Three-Bedroom Suite With City View
6

Three-Bedroom Suite With City View

2 Queen bed and 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Club Level, Guest Room, 1 King, Sofa Bed, City View
5

Club Level, Guest Room, 1 King, Sofa Bed, City View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Premier, Guest Room, 2 Twin, Sofa Bed, City View
5

Premier, Guest Room, 2 Twin, Sofa Bed, City View

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Club Level, Guest Room, 2 Twins, Sofa Bed, City View
5

Club Level, Guest Room, 2 Twins, Sofa Bed, City View

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe, Guest Room, 2 Twin, Sofa Bed, City View
5

Deluxe, Guest Room, 2 Twin, Sofa Bed, City View

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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2 Bedroom Suite, Bedroom 1: 1 Queen,Bedroom 2: 1 King,Sofa Bed,City View
6

2 Bedroom Suite, Bedroom 1: 1 Queen,Bedroom 2: 1 King,Sofa Bed,City View

Bedroom 1:1 Queen bed ● Bedroom 2:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Studio Club, 1 King, Sofa Bed, City View
5

Studio Club, 1 King, Sofa Bed, City View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Premier, Guest Room, 1 King, Sofa Bed, City View
5

Premier, Guest Room, 1 King, Sofa Bed, City View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Executive, Club Level, Suite, 1 King, Sofa Bed, City View
6

Executive, Club Level, Suite, 1 King, Sofa Bed, City View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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1 Bedroom Suite, 1 King, Sofa Bed, City View
5

1 Bedroom Suite, 1 King, Sofa Bed, City View

Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

8.7/10
Very Good
92 reviews
This property hasn't received any negative reviews in the past 2 months.
  • Cleanliness8.8
  • Amenities8.6
  • Location8.7
  • Service8.7
Average for similar properties in Hanoi
Most Mentioned
Review summary
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Service Quality: The staff were frequently complimented for their friendliness, professionalism, and attentiveness. Guests appreciated gestures such as free water, welcome drinks, and good communication.(based on 16 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 26, 2025
房間很好。
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肥‍仔‍打‍G‍o‍l‍f
July 13, 2025
Looks like the 1st , maybe room Servies , took my Sony MX4 headphone on the floor , never find it again , very sad … it’s was a bad experience, as I am rush out the check out , just send them a email for follow up and no hope … Vietnam 😭😭😭😭
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 11, 2025
The overall feeling is comfortable and very good
Original TextTranslation provided by Google
J‍A‍N‍K‍K
July 8, 2025
I stay in this hotel almost every time I come here. The room is big, the breakfast is delicious, and the service staff are very friendly. Whether I come here for business or with my family, I will stay here
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 7, 2025
Phòng đẹp, sạch, dịch vụ tốt, thêm dép đi trong nhà vệ sinh nữa là tuyệt vời
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 6, 2025
Overall is good
C‍h‍r‍l‍k‍k
July 5, 2025
Nice hotel, very good location easy to go anywhere in Hanoi, room clean and tidy👍🏻👍🏻👍🏻
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 28, 2025
The room is spacious and bright, the mattress is comfortable, the sound insulation is good, the bathroom has sufficient water pressure and stable hot water, and high-quality bath products are provided. The overall experience of the hotel is very satisfactory, the process from check-in to check-out is smooth, the staff is friendly, the environment is clean and comfortable, and the cost-effectiveness is high. I will recommend it to my friends.
Original TextTranslation provided by Google

Services & Amenities

Restaurant
Outdoor swimming pool
Spa
Fitness room
Bar
Meeting room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Parking is available At the hotel.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children
VND 635,250 (approx. SGD 31.22) per person per night

Breakfast
TypeAmerican, Asian, Continental, Italian, Vegan, Vegetarian
StyleBuffet
AgeFee
Children 11 years old and under
Free
Children 12–17 years old
VND 635,250 (approx. SGD 31.22) per person
Adult
Buffet:VND 635,250 (approx. SGD 31.22) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2024
  • Number of Rooms: 520
Conveniently located near the National Sports Complex and National Convention Center, just 30 minutes from Noi Bai International Airport, Sheraton Hanoi West offers a refined stay in one of Hanoi’s most accessible and peaceful districts. The hotel features 390 contemporary guest rooms and suites, along with 120 spacious serviced residences, providing flexible options for both short-term leisure and extended business stays. Designed with floor-to-ceiling windows, light wood accents, and soft finishes, each space is filled with natural light and thoughtful comforts to create a welcoming and restful environment. Surrounded by tropical greenery and equipped with premium business and leisure facilities, Sheraton Hanoi West delivers a modern, tranquil retreat where guests can relax, connect, and enjoy the best of Hanoi hospitality.

Frequently Asked Questions

What are the check-in and check-out times at Sheraton Hanoi West?

The check-in time at Sheraton Hanoi West is 15:00 and the check-out time is 12:00.

Does Sheraton Hanoi West have a swimming pool?

Yes, Sheraton Hanoi West has a pool.

Are pets allowed at Sheraton Hanoi West?

No, pets are not allowed at Sheraton Hanoi West.

Does Sheraton Hanoi West provide breakfast?

Yes, Guests staying at Sheraton Hanoi West can enjoy breakfast during their stay. Breakfast option(s): American, Asian, Continental, Italian, Vegan, Vegetarian.

How much does it cost to stay at Sheraton Hanoi West?

Prices at Sheraton Hanoi West are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Sheraton Hanoi West?

The closest airport is Noi Bai International Airport, and it is about 39 mins from hotel by car (26.3 km).

What is the cancellation policy for Sheraton Hanoi West?

The cancellation policy for Sheraton Hanoi West varies depending on the type of room and booking conditions.

Does Sheraton Hanoi West offer airport transfer services?

Yes, Sheraton Hanoi West offers airport transportation for guests. We suggest you call ahead to confirm details.

About This Property

Nearest AirportNoi Bai Intl. Airport
Distance to Airport28.28KM
Nearest Train StationHanoi Railway Station
Distance to Train Station10.38KM
Average Price FromSGD257
Hotel Star Rating5