Ulasan Narada Resort & Spa Liangzhu

This hotel is set in the heart of the Cultural Village, so it's very convenient for us to visit all the UNESCO World Heritage sites. For the room, it's rather cold when evening fell and the temperature could not be adjusted.It stayed around 20C degrees. For the price the hotel is charging per night, it should offer a greater variety of food for the buffet breakfast. The price in the Chinese restaurant was reasonable and the food was good.

Wanted to escape for a short staycation. The hotel is well located in a peaceful area and beautiful scenery. The staff was very welcoming and had a fast check in. The room was very nice and well maintained. The overall stone (included shower) was really nice. It’s easy to walk around the lake and enjoy the lotus. The amenities in the room was good with everything you need in hand and nice welcome fruits was a great gesture. Also thoughtful turn down amenities with snacks and drink. Only negative point was the F&B offering, wanted to try the western restaurant however when I asked to see the menu we only saw Asian food (see attached picture), the Chinese food looks good tho. Saw we had in room dining option but no menu in the room and I don’t speak Chinese to call and order. The breakfast had a great selection but quality was not up to expectations but the chef were really great and understood my request. The overall staff was really nice and always saying hello and smiling which made me feel welcome. They also have spa and kids playground but I didn’t have a chance to try or check the venue. I will definitely come back and hope they can improve their western offering.

It was a bit of a disappointment as the hotel closed the hot springs just a day before the qinming holidays but there was no information posted regarding this and the reason also seemed ridiculous “ the whether is getting hotter “. It’s starting April and we are still in our jackets. The whole point of booking it was to enjoy the hot springs. Not a great experience

very nice

Thank you to Hermit and Narada! We had such lovely views of the lake and mountains. Beautiful hotel and spacious rooms with balcony, sitting area, and bath tub. The swimming pool was quite busy but clean and relaxing. The western restaurant serves mostly Chinese cuisine however the breakfast was yummy. There are bikes to rent or buses for a tour through the village. We would come back !

I really nice hotel, I've stayed here twice. Good in room amenities and nice grounds you can wander in. Very pleasant food although there is some disparity between the food pictured on the menu and the dishes. (I ordered egg plant and got duck,) but they changed it and charged my for the dish I'd wanted so no problem in the end

Perfect and nice hotel for a weekend! Friendly staff!

Great staff! The exterior of the hotel is beautiful and tranquil.

Overall great place and family friendly. Not crowded during holidays. Great place for a retreat. Lots to do nearby and a great escape out of the city. Nice bicycles for rental to enjoy the area.

房間不錯 升級了套房 1k 房間➕温泉的體驗還是可以的 周邊 開車3分鐘即達 玉鳥集 温泉去的時候人不多室外有點意思 室內不大 飲料水果免費 人不多的話體驗還不錯 能多次進出就更好了 樂園 有桌球卡丁車樂園等 收費都在50多也有免費的還行吧 整體

真的是寶藏酒店！ 酒店環境很好，整個酒店相當之大，有三個區。酒店很有特色，房間很大，衞生乾淨。景色非常棒，有院子有湖景，還有小童樂園泳池，還有個湯泉可以泡。 早餐品種豐富孩子們吃的很開心，還有個專門的星巴克可以喝咖啡。吃飯可以去旁邊的玉鳥集，可吃可逛，還有特別有建築特色的良渚文化中心。 再一個服務一流，重點表揚大堂經理胡欣悦👍👍！入住之前就加了我的微信，確認了我的需求幫我升級了湖景的套房、幫我提前加好了被子，入住期間幫我拿外賣，還給我們送水，真的是無微不至！ 這個價格可以説性價比超高，非常值得自駕來度假住上幾天

進入酒店感覺環境可以，酒店一股茶香，很開心，感覺是愉快的行程。 看中酒店套餐可以休息吃住，有温泉有自助餐，應該很愉快。 可惜到店後和朋友一起下午5：00飯點去吃自助餐了，發現餐廳根本沒有人，沒有菜。告知這個週末自助餐都沒有。酒店住店人員少，自助餐不願意開出來。 朋友胃不舒服，前面一直養着胃，大家做好攻略來吃飯，沒有，傻眼了。後來經理安排去中餐廳點餐，協商吃上飯是一個小時以後，朋友不滿意，我作為推薦並訂行程的很為難。 後續協商酒店也一直覺得我們很難搞定，一直給臉色，推三阻四。目前還沒有給予約定的補償。我也很為難，以後不想做那個訂行程的人了。 希望如果有行程內容，按內容給產品，其實我一點也不想佔你們眼中的便宜 沒有玩好，也沒有休息好，一直操心着。 早餐，一位服務員打噴嚏，本來帶着口罩，打噴嚏這一瞬間拉下了口罩，早飯這一圈都不敢吃。目前流感高發期間，有點鬱悶。

酒店服務很好，入住時幫我們升級了房間，房間景觀朝向都很好，19年的時候入住過，映像是清凈人少，沒想到這次來酒店和温泉都重新裝修過了，體驗感非常不錯。送的旅拍也很不錯。特別是大堂經理胡經理服務到位，點贊。

第一次享受免費升級套房的服務，好開心。舒舒服服地過了三天兩夜的春假。窗外的湖裡有一羣大鵝，還會上岸啃青草可實在太有趣了。小朋友放下行李就跑去花園趕大鵝了。管家胡欣悦好貼心，有問必答，還安排人員幫我們把外賣從前台直接送到房間，挺遠的距離呢。