Ulasan Radisson Hotel Sega (Xiaoshan Airport)

Saya suka hotel ini, dekat bandara sekitar 15 menit berkendara. Staf hotel sangat ramah. Saya disediakan layanan penjemputan bandara dan mereka juga menyediakan layanan antar jemput hotel. Kamar-kamarnya bersih dan baru. Sarapannya juga enak dengan banyak variasi. Saya akan menginap di sini lagi saat saya datang ke Hangzhou

If it’s one of the best hotels in the area, I’m scared for the area itself. First of all, I called the hotel once I’ve landed, asking them to pick me up. The dialog was painful, as hotel stuff speaks little English and this guy put translator into my ear, however since I couldn’t provide them with my phone number or wechat (I was using esim, no number), we couldn’t agree on pick up and it was easier for me to call a local taxi and just get there by myself. The fastest way to get here from an airport is to use a highway, that comes with a tall, that I had to pay. Not sure whether I was scammed, but it happened. So the hotel had nice interior but they allow to smoke inside, so it smells like cigarettes everywhere, including the breakfast area, lobby, your room and the shower of your room too (I asked for non-smoking room). The room itself is clean, but busted, I had a cracked mirror and the furniture overall saw better days. As per breakfast, it’s various indeed, but all the labels come in Chinese and it’s hard to guess what you’re eating + they don’t have neither tea, nor coffee. I asked a lady for coffee at the breakfast and she brought me an instant one from somewhere, which is very nice of her, but not what I wanted. The last part is that I was the only white girl in the hotel that morning and Chinese men were staring and trying to approach me, which was really uncomfortable for me, which I didn’t expect to happen in Raddison, and partly my main choice for this hotel specifically. I would look for another place next time, not worth it.

Excellent hotel. Top quality amenities. Clean, comfortable and spacious rooms. Front desk are very helpful and the breakfast is great!

Very quiet place and far from town. Anyway, is great to stay over during my long transit. Staff are all friendly and helpful.

perfect! everything good: near the airport, have pick up service, clean, staff also nice. I arrived at midnight so need anything to eat, it’s very convenient because right across road have many small restaurant to eat.

very good location, near to airport and good service, people here very nice

Excellent - big beautiful room and bathroom, very clean. The staff were so helpful and the offer airport pick up or drop. I would stay here again

Great hotel with airport drop off service provided. Overall satisfied, will recommend to friends if need to stay near airport.

Great stay

The room was very coold and 🥶

Very good hotel

great room

房間內部乾淨衞生，設施齊全，早餐非常的豐盛，周邊配套齊全，離機場很近，有免費接送機服務，酒店內部有很多免費的停車位，前台客服的服務態度也很好，主動給免費升級了房型，價格也很實惠，整體來説性價比還可以。

首先，酒店接機服務很不到位，從機場接機開始，我提前一天就聯繫酒店需要接機，也沒詢問是幾點下飛機，酒店告知下機領到行李就打酒店電話，結果因為航班落地較晚，機場t3門都關閉了，酒店前台（可能是）説要步行至t4的門口（走了巨長一段路，本來就很吃力了），後面接機的車輛來的也非常不及時。然後到了酒店後可能是因為旅遊團的緣故，辦理入住又等了一段時間，而且下訂單前已經和酒店備註過不要尾房（且酒店已經同意），結果分房間還給了一個沒有明窗的尾房（非常離譜），後面又去和前台交涉才給換了房間。最後很重要的一點就是，房間衞生可能也不行，回去後腿上長了好幾個紅包，非常不推薦這個酒店！