Ulasan Hanting Hotel (Tiancheng Road, Hangzhou East Railway Station Branch

Tanggapan dari Properti: 尊敬的賓客，非常感謝您細緻且熱情的好評！您提出選擇五樓房間可避免地鐵震動的建議十分實用，我們會將此分享給其他賓客，以便大家都能擁有更舒適的入住體驗。得知您對酒店新裝修的環境感到滿意，我們倍感欣慰。一直以來，我們都致力於為賓客打造高品質的住宿環境，新裝修也是希望能給大家帶來耳目一新的感覺。另外，您提到退房後收到兩份很棒的小禮物並深受感動，這是我們為表達對賓客感謝的一點心意。我們會繼續努力，在各個方面提升服務質量，期待您下次再次光臨！

Tanggapan dari Properti: 非常感謝您選擇我們酒店並給予如此好評！很高興得知我們酒店的地理位置、服務、房間大小和價格都讓您感到滿意。離東站近確實為我們的酒店增添了不少便利，我們也一直致力於為客人提供性價比高的住宿體驗。您的肯定是對我們最大的鼓勵和支持，我們會繼續努力提升服務質量，為您和其他客人提供更加温馨、舒適的住宿環境。下次來杭州時，歡迎您再次選擇我們酒店，我們將竭誠為您提供更好的服務。再次感謝您的支持和好評，祝您生活愉快，旅途愉快！

Tanggapan dari Properti: Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our breakfast, especially the meat dumpling soup, and that you found our location convenient, with a new and clean room. It's also fantastic to know that our front desk staff was helpful and went above and beyond to assist you with your travel needs.Your satisfaction is our top priority, and we strive to provide the best service and accommodations possible. We're glad to hear that we succeeded in making your stay enjoyable.Thank you again for choosing us and for your kind words. We look forward to welcoming you back in the future. Have a great day!

Tanggapan dari Properti: Thank you so much for your wonderful feedback! We're thrilled to hear that you appreciate the unique design of our rooms. Our goal is to provide guests with a memorable and distinct experience, and it's wonderful to know that we've succeeded in doing so for you.We strive to create an environment that is not only comfortable but also visually stimulating, reflecting our commitment to excellence in both service and aesthetics. Your appreciation for our design efforts means a lot to us and motivates us to continue innovating and improving.We hope you enjoyed your stay with us and look forward to welcoming you back anytime you're in the area. Thank you once again for choosing our hotel and for sharing your positive experience!

Tanggapan dari Properti: 感謝您給出 “物有所值” 的評價！為了給您這樣的體驗，我們精心把控成本，確保服務、設施與價格完美匹配。未來，我們會繼續努力，讓您每次入住都覺得超值，盼您常來！

Tanggapan dari Properti: 非常高興聽到您對我們酒店有“Feeling Good”的評價！這意味着您在入住期間感到舒適和愉快，這正是我們一直致力於為客人提供的住宿體驗。我們酒店一直致力於提供高品質的服務和舒適的住宿環境，很高興聽到您對我們的整體表現感到滿意。您的滿意評價是對我們工作的最大肯定，也是我們不斷提升服務質量的動力源泉。再次感謝您的支持和信任，期待在未來的日子裏，您能再次選擇我們，讓我們有機會再次為您提供優質的服務。祝您旅途愉快，生活幸福！

Tanggapan dari Properti: Dear guest, hello! Thank you for your five-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Hanting will be the warmest and most unique one in your memory. Please come back to Hanting often. I wish you well!

Tanggapan dari Properti: Dear guest, thank you very much for choosing to stay in our hotel and taking the time to share your valuable feedback! We are sorry that this stay caused you inconvenience due to the remote location of the room. We have fed back your experience to the housekeeping department. We will optimize the room allocation strategy in the future and try to arrange a more convenient room location for guests. Regarding the problem of complex corridor routes, we will consider adding more guide signs in public areas and strengthen night service guidance to avoid trouble for guests. Your satisfaction is our unremitting pursuit. We hope to provide you with a more intimate and comfortable stay experience next time. We look forward to your visit again!

Tanggapan dari Properti: Dear guest, thank you very much for your praise of our Hanting Hotel! We are very pleased and proud to know that you have found a sense of home in the hotel. Your satisfaction is our greatest motivation and pursuit. The delicious meals, warm and homely environment and thoughtful and complete all-weather service you mentioned are the direction we have been working hard for. We are committed to making every guest feel the warmth and comfort of home here. If you have the opportunity to come here again in the future, we sincerely look forward to your visit again. We promise to continue to improve the quality of service and bring you a better accommodation experience. Thank you again for your support and affirmation, and wish you a happy life and a safe journey!

Tanggapan dari Properti: Thank you very much for your comprehensive praise for our hotel! Your satisfaction is our greatest motivation and pursuit. We are very pleased and proud to know that you are very satisfied with our location, dining options, room facilities and all-day service. We have been committed to providing guests with a convenient and comfortable accommodation experience, and your recognition is the best reward for our efforts. Since you have decided to come again next time, we will continue to look forward to your visit again with full enthusiasm and high-quality service. We promise that no matter the environment, facilities or services, we will continue to upgrade and improve, just to bring you a better accommodation experience. Thank you again for your trust and support, and wish you a happy life and safe journey in the future! Looking forward to seeing you again!

Tanggapan dari Properti: Thank you very much for your good review! We are glad to know that you are satisfied with our room hygiene, location and check-in process. Clean rooms are our most basic service commitment. We have always been committed to providing guests with a clean and comfortable accommodation environment. At the same time, the location close to the subway station does bring great convenience to guests' travel. A pleasant check-in experience is one of the goals pursued by our service team. We are very happy to provide you with efficient and friendly service. In addition, thank you for mentioning that we have arranged a quiet room location for you according to the notes. We will continue to work hard to ensure that every guest's accommodation needs are met. Thank you again for your affirmation and support, and look forward to your next stay to enjoy a pleasant accommodation experience again. I wish you a happy life!

Tanggapan dari Properti: We are very sorry for the bad stay experience you had. We feel deeply guilty and regretful. We understand the inconvenience and trouble caused to you for the room problem you reported. The room type and the specific arrangement of the room may indeed affect your stay experience, and it is our fault that we failed to meet your expectations. Regarding the room change issue, we are very sorry for the repeated bad experience you had. Our front desk team should understand your needs more carefully and try our best to provide you with a satisfactory solution. We will also immediately check and improve the missing shoe-changing chair to ensure the convenience of every guest. As for the misunderstanding of the check-out time, we are deeply sorry for it. Our front desk team should be more familiar with and understand the content of our package services and accurately convey it to guests. We are deeply sorry for the trouble and waste of time caused to you. We will take your feedback seriously and conduct in-depth analysis and improvement of the existing problems. We will strengthen employee training, improve service quality, and ensure that every guest can enjoy high-quality and considerate service. At the same time, we also welcome you to choose us again in the future, so that we have the opportunity to make up for this shortcoming and provide you with a better stay experience. Once again, we sincerely apologize for the inconvenience caused to you and thank you for your understanding and support. We look forward to serving you again and wish you a happy life!

Tanggapan dari Properti: Thank you very much for your warm praise, we are deeply honored! All our team members are very excited to know that our service attitude has been highly recognized by you. Your satisfaction is our greatest motivation. We are always pursuing the goal of being able to quickly solve problems and help you. The hotel is located close to the subway entrance, which provides great convenience for your travel. Whether you go to the West Lake to enjoy the beautiful scenery, or go to the high-speed rail station or the airport, you can get there easily and quickly. We are very happy to be a warm station in your travel. The room is clean and hygienic, the environment is quiet in the bustling, and there is sufficient heating and hot water. These are all comfortable accommodation environments that we strive to create for our guests. We are very pleased to hear that you are very satisfied with this. Thank you again for your affirmation and support. We look forward to serving you again in the near future and bringing you a more pleasant accommodation experience. I wish you a happy life and a pleasant journey!

Tanggapan dari Properti: Thank you very much for your detailed and good comments! I am glad to know that you are satisfied with the new decoration style of our Hanting. The new store and new facilities can indeed bring you a more comfortable stay experience. We have been committed to ensuring sufficient hot water, efficient air conditioning and smooth network. Although you mentioned that the network was slightly stuck when watching live TV, we will immediately check and optimize it to ensure that every guest can enjoy smooth network service. In terms of hygiene, keeping the environment clean and tidy is our unchanging commitment, and your recognition makes us feel very relieved. The geographical location is very close to the subway entrance, which is also the result of our careful site selection. We hope to provide convenience for your travel. Finally, service attitude has always been one of the core values ​​of our team. We all feel extremely honored and encouraged to hear that you highly evaluate our service. Looking forward to your visit again, we will continue to work hard to provide you with better service and experience. I wish you a happy life!