Rosedon - Adults Only from Jan 2025

Atmosphere was lovely. Great place for quiet conversation. Felt private and charming. Service was pleasant. BBQ options were good. Meats were a bit overcooked. more gluten free options would be great

The location was perfect, close to Hamilton buses, ferry and restaurants. The hotel is charming but there is nowhere to walk or sit (like a lobby), mainly outdoors... Overall we liked the hotel but there is definitely a lot of room for improvement, especially considering the price of the hotel. There was almost never anyone at reception. The text messaging system was left unanswered. We are not demanding people at all but we were lacking some basics very often, which shouldn't be. They are supposed to provide complimentary water. We only had our room done 3 times but they almost never replenished the water and when we asked them, it was always hard to find. When our room was done, they never provided hand towels! We had to ask each time (thankfully we reuse the same towels a couple of days), otherwise this would have been so painful. The room cleaning was inconsistent... Some put a liner bag in the trash, others didnt. In the beginning we had no sheet under the comforter, one day someone added a sheet... once they didn't put a fitted sheet on the mattress and it kept coming out all night. When we checked in, it was very rushed with minimal information provided. They could offer a better tea selection in the rooms (only English breakfast). We ordered a pizza from Clarabell once and the hotel was supposed to call us when it was ready but they didn't so we ended up with a cold pizza. After staying there for 7 days, we felt that overall it was missing that sense of belonging and warmth and feeling of being spoiled a little considering the price. We appreciated the afternoon snacks in the dome which came as a suprise one day (something they could have told us when we checked in)...

My husband and I had the most amazing stay for Father’s Day. From the moment I stepped foot on this property, I was greeted with warmth from every staff member I encountered, especially Michaela on the front desk. This property is stunning and surrounded by lush gardens. The room was immaculate and overall had an amazing stay. Can wait to stay here again. The food and accommodations were great and the warmth of the staff was refreshing.

We had a great experience having lunch by the pool. Our Bartender/Server was very helpful and friendly. She gave us some great suggestions. The fish club sandwich was delish!

Customer service was above and beyond throughout my stay. There was a teeny mixup involving the complimentary breakfast one morning, and the assistant manager sought me out to personally apologize. Staying here was a bit of an indulgence for me, so I am extra appreciative of the entire experience!

Exceptional hospitality at The Rosedon! We traveled to Bermuda for our honeymoon and wanted to stay a night in Hamilton before heading to our beach resort. The Rosedon was an amazing choice (perfect to explore Hamilton) and next time we are in Bermuda we will be sure to spend a few more nights there! We arrived later in the evening and Makayla had everything ready for us - food pre-ordered for us to have after traveling, plus a sweet honeymoon surprise…she’s such a gem! She really wanted us to have the best welcome to Bermuda and start to our honeymoon. The rooms are boutiquey & cute (and the AC is pumping!!). We spent time at the pool the following day which was lovely and it was easy to arrange the transport we needed in the afternoon. But here is the most notable part - Makayla & Shayla sent another sweet surprise to us at our NEXT HOTEL! If you’ve ever read Danny Meyer’s “Unreasonable Hospitality” - The Rosedon falls into that category!