Ibis Budget Hamburg City

Ulasan Ibis Budget Hamburg City

Ibis Budget Hamburg City

Amsinckstraße 1, Hamburg, 20097, GermanyLihat Detail Hotel
Ibis Budget Hamburg City
Ibis Budget Hamburg CityIbis Budget Hamburg CityIbis Budget Hamburg City
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Kami Samakan Harga
1 malam

Ulasan Tamu

3.5/5
42 ulasan
Ulasan terverifikasi
Lokasi3.5
Fasilitas3.5
Layanan3.5
Kebersihan3.5
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Semua ulasan(42)
Ulasan positif(16)
Ulasan dengan foto/video(4)
Buruk(7)
Tamu
Loft Standar, 1 Tempat Tidur Double
Menginap di Sep 2024
Bisnis
5 ulasan
5.0/5
Fantastis
Diposting pada 19 Okt 2024
滿意交通方便離火車站很近房間乾淨前台很熱情吹風機可以找前台借 衞生：乾淨衞生 服務：很好入住很方便快捷 設施：啥也沒有哈哈哈哈哈哈
Terjemahkan
Steven Spielberg
Menginap di Agt 2023
Bisnis
22 ulasan
5.0/5
Fantastis
Diposting pada 26 Sep 2023
房間挺寬敞明亮，浴室有點窄，地理位置很方便，走幾分鐘就可以到購物中心 到漢堡中央火車站，走着甚至可以到倉庫城，非常方便。
Terjemahkan
Chloe/Gy
Kamar Standard dengan Tempat Tidur Double
Menginap di Sep 2024
Bepergian dengan teman
13 ulasan
3.0/5
Diposting pada 24 Okt 2024
行李存放是自助，要投2歐元
Terjemahkan
Tamu
Standard Twin Room
Menginap di Mei 2023
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 12 Sep 2023
很好，寬敞
Terjemahkan
Pipolata
Menginap di Agt 2023
Sendiri
3.0/5
Diposting pada 9 Sep 2023
The hotel location is handy to the central train station and supermarkets and shops, but be warned that it is very close to August - Bebel - Park a very popular place for alcoholics, druggies and the homeless. I accidentally walked passed the park and got a big fright. It is best to make sure you walk on the other side of the Museum für Kunst und Gewerbe Hamburg. I was assured by a local woman that the people in the park are more concerned with themselves than other people, but I was not comfortable being by myself near a large number of people that could behave erratically. My hotel room was exactly the same as other Ibis Budget Hotels that I have stayed in, except it had a strange whine coming through the ventilation system in the shower. It wasn't all the time but it was enough to wake me in the night.
Terjemahkan
Tanggapan dari Properti: Dear Pipolata, Thank you for taking the time to share your feedback regarding your recent stay at ibis budget Hamburg City. We appreciate your input, as it helps us improve the overall experience for our guests. We're glad to hear that you found our hotel's location convenient for accessing the central train station and nearby amenities. However, we apologize for any discomfort you may have felt in the vicinity of August-Bebel-Park. Your safety and comfort are our top priorities, and we will take your comments into consideration to ensure our guests feel secure during their stay. Regarding the issue with the ventilation system in your room, we're sorry for any inconvenience this may have caused. We will investigate this matter further to prevent such disturbances for future guests. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back in the future, providing you with an improved experience. If you have any additional comments or questions, please feel free to reach out. Best regards, Carsten Woll Hotel Manager ibis budget Hamburg City
Tamu
Menginap di Jan 2023
Lainnya
5.0/5
Fantastis
Diposting pada 23 Feb 2023
Perfect Location - 5 Min walk to Metro and only one station Breakfast was enough and fresh. Rooms are classical ibis rooms but all fine and clean. Only due to climate reasons heating wasn't enough for January
Terjemahkan
cubexxx
Menginap di Jul 2023
Bepergian dengan teman
1.0/5
Diposting pada 20 Agt 2023
First of all, the hotel is a 1-star hotel which means expectations are low and limited services with the facility. It is in a convinient location with a walking distance to the central station and shopping district. The staff is extremely rude amd arrogant. We arrived as a group of 56 and the receptionist named “C Konschak” had no sense of humour nor any knowledge of how to welcome or handle a group arrival. He made all groups guest sign a sheet which doesnt make any sense as all rooms were paid and we had a group leader. There is no proper lobby are due to the concept of the hotel so we had to stand as a masaive croud with our luggage in the middle of the reception. We advised him to provide all keys to the tour leader to distribute however this request was denied. Similar things happened at check out where the staff did not care of anything during handing over the keys. Besides this all towels were worn / ripped. Breakfast is also a disaster as the capacity is not enough for the amount of rooms and in-house guests. We asked for bus parking and the above mentioned stafffhad no idea also gave us false directions. For those who are travelling as a groups with a large bus, please note thar there is a bus parking slot right next door in the street.
Terjemahkan
Tanggapan dari Properti: Dear cubexxx, Thank you for taking the time to share your feedback about your recent stay at ibis budget Hamburg City. We appreciate your honest review and are truly sorry to hear about the negative experiences you had during your stay. It's disappointing to learn that you found our staff to be rude and arrogant. We apologize for any behavior that did not meet your expectations. Providing a warm and welcoming environment for our guests is of utmost importance to us, and we are sorry that we fell short in this aspect. We apologize for any inconvenience you faced during the check-in process, especially considering your group size. We appreciate your feedback regarding the distribution of keys and the handling of your group's needs. Your feedback will be shared with our team to ensure that we can improve our procedures for group arrivals. Nontheless it is a German law, that you have to sign the registration cards. Furthermore, we apologize for any issues you encountered with the towels, breakfast capacity, and the lack of proper information regarding bus parking. Your comments are valuable to us and will be taken into consideration as we work to improve our services and facilities. We truly hope that you would consider giving us another opportunity in the future to provide you with a better experience. We will use your feedback constructively to enhance our guest services. Thank you for bringing these matters to our attention. Sincerely, Carsten Woll Hotel Manager ibis budget Hamburg City
aaronmckh
Menginap di Mei 2023
Bepergian dengan teman
5.0/5
Fantastis
Diposting pada 10 Jun 2023
Very nice hotel, with good access to the Hauptbahnhof and Hafencity. Snack bar isn't 24 hours which is a little frustrating but the staff are very efficient. The Ibis next door has a lot more amenities and an outside seating area. It does exactly what you'd expect an Ibis Budget to do.
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Tamu
Menginap di Apr 2023
Lainnya
4.0/5
Luar Biasa
Diposting pada 7 Mei 2023
This is a simple but good hotel. The rooms are not big, but clean, and the breakfast good. The location of the hotel is very good, you can walk to most of the attractions in Hamburg. I can recommend the hotel
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Tamu
Menginap di Mar 2023
Lainnya
3.0/5
Diposting pada 7 Apr 2023
Clean but very basic. Thin pillows and minimal amenities (e.g., no hairdryer). Easy to walk to all the major attractions and very close to the train station. Check-in experience was fine. Recommend if you're ok a budget.
Terjemahkan
Tamu
Menginap di Agt 2022
Bepergian dengan teman
5.0/5
Fantastis
Diposting pada 18 Sep 2022
Location was brilliant due to being close to the main train station. Bed was so comfy, extra pillow was no problem. As the Ibis and Ibis Budget are next to each other you profit from the bar next door open after the Ibis budget reception closes. Breakfast had a huge choice for every taste.
Terjemahkan
Tamu
Menginap di Apr 2022
Sendiri
1.0/5
Diposting pada 5 Mei 2022
I was not expecting much but I did expect more than a room that resembles a prison cell. Arriving after 10.30 pm I had to check in at the regular ibis. The moment I explained I was booked into the budget side the politeness went down several notches. ‚I should have said. So straight away‘ when the chap on reception could not find my booking. Not that there is a decent sized sign telling customer where how to check in and where they need to go if arriving later. There is a notice in the lift ( two lifts neither working properly) advises that breakfast is available mid to book a slot at the desk… but when you stay in the cheap budget side the main reception desk cannot or does not want to take bookings for the budget side of the hotel. The guy got quite rude about it and raised his voice. Really cannot recommend this place!!! And at €72 it is. It exactly that cheap!!!!
Terjemahkan
Tamu
Menginap di Okt 2024
Bisnis
4.0/5
Luar Biasa
Diposting pada 30 Nov 2024
Das Hotel ist zentral gelegen und vom Hauptbahnhof in ca. 10 Minuten fußläufig erreichbar. Das Hotel "teilt" sich die Tiefgarage mit dem angeschlossenen IBIS Hotel. Der Service am Empfang war sehr freundlich und reagierte sehr flexibel und zuvorkommend aufgrund unserer verfrühten Anreise. Die Zimmer waren angemessen groß und ausreichend möbliert für einen Kurzaufenthalt. Das Frühstück bot eine angemessene Auswahl an Speisen. Insgesamt ein gutes Hotel für einen kurzen Aufenthalt.
Terjemahkan
U687MRilariar
Menginap di Jul 2024
Pasangan
5.0/5
Fantastis
Diposting pada 4 Agt 2024
Ci siamo trovati molto bene nonostante le camere siano piccole sono in ordine e hanno tutto ciò che serve il personale gentile e cordiale e ci ha aiutato in tutto e per tutto abbiamo pure sbagliato il giorno del check-out e non ci hanno attribuito costi aggiuntivi siamo andati via dall'albergo alle ore 15:00 invece che alle 12:00
Terjemahkan
Tanggapan dari Properti: Gentile Cipria Cipria, La ringraziamo di cuore per la sua splendida recensione e per aver condiviso la sua esperienza positiva con noi. Siamo felici di sapere che, nonostante le dimensioni delle camere, le abbia trovate in ordine e ben equipaggiate. Siamo lieti che il nostro personale sia stato gentile e disponibile durante il suo soggiorno e che siamo riusciti ad aiutarla in tutte le sue necessità. È stato un piacere per noi offrirle un'uscita posticipata senza costi aggiuntivi e siamo felici che questo abbia contribuito a rendere il suo soggiorno ancora più piacevole. Ci auguriamo di poterla ospitare nuovamente in futuro. Cordiali saluti, Carsten Woll Direttore dell'Hotel ibis budget Hamburg City
Tamu
Menginap di Jun 2024
Lainnya
1.0/5
Diposting pada 27 Jul 2024
Mein Rucksack wurde aus dem hoteleigenen Schliessfach gestohlen, weil dieses in dee Nacht geknackt wurde! Keine Ersatzkleider, keine Schuhe, kein Rucksack nach einer 2.5 wöchigen Fahrradreise durch Dänemark! Eine Entschuldigung war die einzige Reaktion des Managements!
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