Muong Thanh Luxury Quang Ninh Hotel

Ulasan Muong Thanh Luxury Quang Ninh Hotel

Muong Thanh Luxury Quang Ninh Hotel

Bãi Cháy, Thành phố, Ha Long, Quang Ninh Province, VietnamLihat Detail Hotel
Muong Thanh Luxury Quang Ninh Hotel
Muong Thanh Luxury Quang Ninh HotelMuong Thanh Luxury Quang Ninh HotelMuong Thanh Luxury Quang Ninh Hotel
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Kami Samakan Harga
1 malam

Ulasan Tamu tentang Muong Thanh Luxury Quang Ninh Hotel

8.6/10
Luar Biasa
46 ulasan
Ulasan terverifikasi
Lokasi9.0
Fasilitas8.1
Layanan8.6
Kebersihan8.6
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Semua ulasan(46)
Ulasan positif(44)
Ulasan dengan foto/video(15)
Layanan memuaskan(10)
Kamar sangat bagus(9)
Lokasi strategis(9)
Bersih dan rapi(8)
Lokasi strategis(8)
Pengalaman menginap terbaik!(6)
Sarapan lezat(6)
Bathtub sangat bagus(4)
Buruk(2)
Pengguna Anonim
Suite Executive Bebas Rokok
Check-in Mar 2025
Keluarga
5 ulasan
8.0/10
Luar Biasa
Diposting pada 9 Apr 2025
Good service & value for money, breakfast also very good.
Terjemahkan
Tanggapan dari Properti: Dear Value Guest,Thank you for taking the time to evaluate our hotel services. We are very pleased that you had a happy and comfortable stay at Muong Thanh Luxury Quang Ninh Hotel. Hopefully if we have the opportunity, we will have chance to welcome you again when visiting Ha Long city. Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,Nguyen Dinh Chinh (Mr.)General Manager
Tamu
Kamar Deluxe Twin - Bebas Rokok
Check-in Mar 2025
Keluarga
1 ulasan
10/10
Fantastis
Diposting pada 17 Apr 2025
We enjoyed our stay very much! The staff were amazing—so welcoming and helpful. We came as two families with five children and got four rooms. All the rooms were very clean and well equipped. The location is also excellent—very close to the center and to the boats, which made getting around super easy. One thing that really stood out was how accommodating the hotel was with our dietary needs. Since we keep kosher, they kindly let us use their restaurant kitchen to cook our own food. That kind of flexibility and kindness made a huge difference for us.
Terjemahkan
Tanggapan dari Properti: Dear Value Guest,Thank you for taking the time to evaluate our hotel services. We are very pleased that you had a happy and comfortable stay at Muong Thanh Luxury Quang Ninh Hotel. Hopefully if we have the opportunity, we will have chance to welcome you again when visiting Ha Long city. Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,Nguyen Dinh Chinh (Mr.)General Manager
de Boer
Deluxe King Room Bebas Rokok
Check-in Feb 2024
Traveler solo
6 ulasan
7.0/10
Diposting pada 19 Mei 2024
Spa was closed and hotel had no facilities. Had to move to another hotel which is related to their group. Room was spacious and ok but you could smell that people smoked there before. The facilities are very old and no investments have been done. Breakfast is fine.
Terjemahkan
Tanggapan dari Properti: Dear Mr De Boer,We thank you very much for taking the time to provide your comments about the hotel!On behalf of the Hotel Management Board, we would like to acknowledge your valuable contributions when staying at the hotel recently in terms of facilities and service quality at the hotel. We will work to improve these situations.Hopefully we will have the opportunity to serve you again in the near future so you can feel our changes and further improve service quality.Best regards!Nguyen Dinh Chinh (Mr.)General Manager
Patrickskyblue
Suite Executive Bebas Rokok
Check-in Mei 2025
Pasangan
63 ulasan
10/10
Fantastis
Diposting pada 29 Jun 2025
The place is nice
Terjemahkan
Tamu
Kamar Twin Premium Deluxe Bebas Asap Rokok
Check-in Des 2023
Traveler solo
17 ulasan
9.0/10
Sangat Baik
Diposting pada 27 Jan 2024
The location in that city I think is very good regarding sea view, some restaurants outside and you are very close to the ships leaving (it depends what you want... if you like City-like stay, you have to choose ankther locations but I think anyway the places are not so far away and easy to get everywhere (ok maybe in main season not so easy) The hotel gave me immediately an upgrade, teh room was extremely big, clean ,the view very good. All you need, and breakfast was also okay. The only thing: there's an open disco 1 km away, very very loud still.. so I went to that place to check (in anger) but I found out: actually a nice place to visit, sitting outside at the beach hahaha so not that bad. Tip: regarding the ships, they all folow the same route and stop at same places, but have very very differing prices ..
Terjemahkan
Tanggapan dari Properti: Dear Value Guest,Thank you for choosing Muong Thanh Luxury Quang Ninh Hotel as a destination to stay and experience the hotel’s service and for taking your valuable time to share your experience at the hotel during your recent vacation.We are very pleased that you appreciated the quality of the hotel's services, especially the breakfast and room upgrade for you. However, we are very sorry about the noise on the beach, which has affected your vacation. I will work with relevant departments to check and improve window soundproofing.We hope to welcome you back to experience our service in the near future.Nguyen Hai Nam (Mr.)General manager
Igor
Kamar Deluxe Twin - Bebas Rokok
Check-in Agt 2023
Pasangan
1 ulasan
4.0/10
Diposting pada 22 Sep 2023
Had a very bad experience in changing a booking in this hotel. By mistake while refreshing the page dates were nulled and booked from today till tomorrow. Trip.com contacted Hotel but they showed full ignorance to the situation. Finally they charged me full stay without me even reaching the hotel. Without hesitation, without a sign of favor, without even a word. Still plan my trip to Vietnam but no plans to stay in this chain anymore.
Terjemahkan
Tanggapan dari Properti: Dear Sir/Madam.First we apologize for the situation you have encountered. In the case you encountered we have checked the information. Trip.com informed us by email but did not contact our hotline. So when When the customer service department worked, your room was charged due to your failure to check in. We are sorry for the situation you encountered. Yours sincerely Nguyen Hai Nam ( Mr. )General Manager
Tamu
Deluxe King Room Bebas Rokok
Check-in Des 2022
Keluarga
1 ulasan
8.5/10
Luar Biasa
Diposting pada 31 Jan 2023
Front desk staffs are friendly and helpful. Hotel is quite clean. Just one thing we are not happy is the toilet flush button were spoilt and they we couldn’t flush the toilet, the hotel infrastructure were old and seem like were not renovated for quite long. Breakfast buffet are not really nice and friendly with foreigners. Overall are acceptable
Terjemahkan
Tanggapan dari Properti: Dear Valued Customer,Thank you for taking the time to share your review of your recent stay at our hotel. Firstly, please accept our sincerest apology for the unsatisfactory experiences you encountered during your stay. Our goal has always been to provide the best service to our guests, and we regret that we were not able to meet your expectations.We greatly appreciate your feedback and we will use it to improve our services and provide a better experience for our guests.Hotel management.
Tamu
Deluxe King Room Bebas Rokok
Check-in Feb 2023
Traveler solo
2 ulasan
7.0/10
Diposting pada 3 Mar 2023
Check in and out took so long Breakfast was not so good
Terjemahkan
Tanggapan dari Properti: Dear Valued Customer,Thank you for taking the time to share your review of your recent stay at our hotel. Firstly, please accept our sincerest apology for the unsatisfactory experiences you encountered during your stay. Our goal has always been to provide the best service to our guests, and we regret that we were not able to meet your expectations.We greatly appreciate your feedback and we will use it to improve our services and provide a better experience for our guests.Hotel management.
Tamu
Kamar Twin Premium Deluxe Bebas Asap Rokok
Check-in Apr 2024
Bepergian dengan teman
2 ulasan
8.0/10
Luar Biasa
Diposting pada 27 Mei 2024
Good hotel
Terjemahkan
Tanggapan dari Properti: Thân gửi Qúy khách hàng,Thay mặt toàn thể nhân viên khách sạn Mường Thanh Luxury Quảng Ninh, chúng tôi xin được cảm ơn Quý khách đã lựa chọn lưu trú tại khách sạn!Nhằm mục đích nâng cao chất lượng dịch vụ, chúng tôi rất mong muốn nhận được các phản hồi của quý khách hàng và rất trân quý phản hồi và đánh giá của Quý khách về kỳ nghỉ vừa qua.Mường Thanh tự hào là chuỗi khách sạn thuần Việt lớn nhất Đông Dương, vì vậy chúng tôi rất vui mừng khi thấy Quý khách đã có một kì nghỉ vui vẻ tại khách sạn. Đây cũng là niềm tin và động lực cho nhân viên khách sạn trên hành trình nâng cao chất lượng dịch vụ khách hàng.Một lần nữa, chúng tôi cám ơn Quý khách đã dành thời gian quý báu để phản hồi về trải nghiệm của mình tại khách sạn.Rất mong được đón tiếp Quý khách tại khách sạn Mường Thanh Luxury Quảng Ninh trong thời gian tới.Trân trọng!Nguyễn Đình Chỉnh (Mr)Giám đốc điều hành khách sạn
Pengguna Anonim
Kamar Twin Premium Deluxe Bebas Asap Rokok
Check-in Jul 2025
Keluarga
3 ulasan
5.5/10
Diposting pada 20 Agt 2025
交通方便，房間大，但浴室很小，要站在浴缸上淋浴，花灑不能掛在牆上要手拿非常不方便，而且水也很小，酒店設施比較陳舊。
Terjemahkan
Buingocquang
Kamar Premium Deluxe Ukuran King Bebas Rokok
Check-in Mar 2025
Keluarga
6 ulasan
7.5/10
Diposting pada 23 Apr 2025
Vị trí tốt. Nhưng nội thất thiết bị cũ. Phòng kid club rất bé, ko có điều hòa.
Terjemahkan
Tanggapan dari Properti: Dear Value Guest,Thank you for taking the time to evaluate our hotel services. We are very pleased that you had a happy and comfortable stay at Muong Thanh Luxury Quang Ninh Hotel. Hopefully if we have the opportunity, we will have chance to welcome you again when visiting Ha Long city. Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,Nguyen Dinh Chinh (Mr.)General Manager
YI CHENG
Grand Suite Bebas Asap Rokok
Check-in Feb 2025
Pasangan
4 ulasan
10/10
Fantastis
Diposting pada 17 Mar 2025
地理位置很好，樓下走路有餐廳 超商 咖啡店， 房間乾淨，冷氣很強，早餐好吃 缺點洗澡水太小了，一個浴缸放水半小時還沒滿
Terjemahkan
Tanggapan dari Properti: Dear Value Guest,Thank you for taking the time to evaluate our hotel services. We are very pleased that you had a happy and comfortable stay at Muong Thanh Luxury Quang Ninh Hotel. Hopefully if we have the opportunity, we will have chance to welcome you again when visiting Ha Long city. Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,Nguyen Dinh Chinh (Mr.)General Manager
Lintongxietaoyanxiatian
Deluxe King Room Bebas Rokok
Check-in Sep 2024
Keluarga
13 ulasan
8.5/10
Luar Biasa
Diposting pada 8 Okt 2024
房間挺大的，也有浴缸。距離國際郵輪碼頭很近，打車31000越南盾。特別感謝前台的幾位女孩子，雖然我們不同國籍，英語也不是特別好，我提前訂了下龍去河內的中巴車，因為沒有越南號碼聯繫不了，前台很熱心幫我與巴士公司和司機聯繫，確保我安全上車。雖然下龍的一日遊雙層巴士體驗不佳，但酒店真的不錯，希望他們早日從摩羯颱風中恢復過來。
Terjemahkan
Tanggapan dari Properti: Dear Value guest, Good morning from Mường Thanh Luxury Quảng Ninh! Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Mường Thanh Luxury Quang Ninh, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Nguyen Dinh Chinh (Mr.) General manager
黃焌珅
Deluxe King Room Bebas Rokok
Check-in Okt 2024
Traveler bisnis
3 ulasan
10/10
Fantastis
Diposting pada 16 Nov 2024
飯店面對下龍灣 風景很棒 一定要選擇海景房 早上你可以看到整個下龍灣美景 對面還有多小海鮮 吃宵夜看著美景 很棒
Terjemahkan
Tanggapan dari Properti: Dear Value Guest,Thank you for taking the time to evaluate our hotel services. We are very pleased that you had a happy and comfortable stay at Muong Thanh Luxury Quang Ninh Hotel. Hopefully if we have the opportunity, we will have chance to welcome you again when visiting Ha Long city. Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,Nguyen Dinh Chinh (Mr.)General Manager
林家逸
Deluxe King Room Bebas Rokok
Check-in Mar 2024
Pasangan
2 ulasan
7.5/10
Diposting pada 8 Jul 2024
不知道是不是越南習慣 洗澡竟然要站在浴缸上對一位胖子來說會很擔心又害怕 地理位子很棒 但隔音超差 不過可以理解 早餐自助式 很多選擇 超棒
Terjemahkan
Tanggapan dari Properti: Dear Value Guest,Thank you for choosing Muong Thanh Luxury Quang Ninh Hotel as a destination to stay and use the hotel’s service and thank you for taking your valuable time to share your experience at the hotel during your recent vacation.We are very pleased that you appreciated the quality of the hotel's services, especially the breakfast and room upgrade for you. However, we are very sorry about the inconvenience about the bathroom which has affected your vacation. I will work with relevant departments to check and improve that.We hope to welcome you back to experience our service in the near future.Nguyen Dinh Chinh (Mr.)General manager