Boris S
15 Juli 2024
The hotel is located in a beautiful place. Wonderful beach. Very friendly staff. But the first impression was spoiled by the fact that the bus could not drive up to the reception because all the sidewalks were blocked by guests' cars. We had to walk to the reception with our suitcases, and then a young employee didn't bother to explain that our room was on the third floor, with no elevator, so we had to carry our suitcases again. This situation affected not only us but also several other elderly vacationers. Fortunately, later we met the administrator Maria, who informed us that the hotel has a porter, whose services we used upon departure. There is no information anywhere: there is no sign on the building where the reception is located. At the reception, we received a small card with a map of the hotel, where staff manually write down the restaurant's operating hours and the distribution of beach towels for each guest. In the room, there is also no information on how to use the safe or how to call reception, but there is an advertisement for spa services! The entire hotel area is crowded with guests' cars. This is not a hotel but a motel geared towards family vacations. Five stars is too much. If it weren't for the hardworking and friendly staff, it would deserve a maximum of three stars.
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