Best Hale Hotels

I demand a refund asap!! I stayed here in February 2024 and was rudely awoken by a police officer at 2am after a disturbance in the room next to me. (9th floor exec lounge) I mistakenly gave them another chance for one night this summer, after a great night in the exec lounge, I had a shower and attempted to get into bed only to find blood speckled all over the bedsheets. The prices this hotel charges, basic cleanliness and hygiene should be the bare minimum to be expected!

very convenient, close to everything, cleanliness is top, a great place to stay, highly recommended, lovely décor also, slept really well, and great use of facilities, and available use of kitchen, ironing, hairdryers, lovely soft towels. would defiant thank you stay again, 10 0ut 10, you very much!

Facilities: Qualified Health: Qualified Environment: But not lost Service: Yes Overall, it is no problem to sleep for one night, the airport hotel is almost the same, the room is quite satisfactory.

There was a microwave in the room which is very beneficial and very nice. Location is too far but there's a Co-op nearby to get food. The room is a bit manky on the walls and ceiling and there were some tiny insects of some sort in the room. But it's a 6/10 in terms of booking here because of the location and cleanliness.

I was checked in by a friendly staff member. The room was clean and big enough. I had everything I needed. The breakfast was very good and the staff were helpful and polite. The only downside was the bed and the pillows- not very comfortable.

If you stay at a Premier Inn bring a toilet brush! I use Premier Inn quite a lot - convenient, comfortable and value for money. Not this time! There seems to have been a change in corporate policy, for the worse. The card that I got when checking in told me that I could get my room made up by informing Reception before 12:00, which I did. Upon my return to the room nothing had been done! Reception then informed me that their head office policy now was for stays longer than one night, rooms would only be made up after 5 days! Fortunately they found some clean towels, replacement tea bags and a toilet brush. Someone from the bar then helped me make up the room and clean the bathroom. Top marks for staff helpfulness but no marks for corporate cleanliness.

Was my first time at Premier Inn and i was pleasantly surprised with the whole experience. Since there are two hotels on site, I wasn’t sure which ones i was to be in so my Uber driver had to wait while i went inside the hotel. I walked right past the reception desk ( easy to miss bc its so small) and went to kiosk but wasn’t being successfully with it. So teh employee at teh reception desk came over and asked if her could help and checked me in in a heartbeat, allowing me to dismiss the Uber driver. Then the same employee not only helped me with my luggage, but took it up in the elevator for me, and the whole time he explained the amenities of the hotel. Once we reached my room, he continued to show me how the key and electricity works, etc. He also arranged for my airport shuttle in the morning. I’m sorry I can’t remember his name but he was excellent on customer service!!! The room was large and clean as was the bathroom. The TV automatically turned itself on and I had a hard time finding how to turn it off- no instructions or remote, etc. Although I didn’t use the coffee supplies, the fact that you had liquid milk/creamer for the coffee was a pleasant surprise. My only complaint was that the bed was too soft and the pillows too hard. I also could have I used a blanket and top sheet but turned on the heat instead to be comfortable. I did not use the restaurant or order any room service.