Let me start with the advantages:
1. I took the initiative to upgrade to a room with a balcony. From the balcony, I can see that the room is surrounded by a pond. The balcony of this room type is very small and there is not even a chair. It is of no use except being friendly to smokers. The balcony opposite is bigger and has a lounge chair, but I'm not sure what room type it is.
2. The hotel is new but not decorated. The passive service of the service staff is very good. Why do I say passive? It means that as long as your questions and requests are reasonable, they will be met and they will be quite enthusiastic. But there are big problems with initiative, as mentioned in the shortcomings.
3. Before I went there, I read some comments saying that the sound insulation was poor. My experience staying in this room type was quite good. The room was large, the bathroom was large, the sound insulation was good, and the air conditioner was not noisy.
4. When the weather is good, remember to return to the outdoor area of Qinyuan (breakfast hall) on the 5th floor rooftop of the hotel at sunset. You can see the sunset, the city wall, the infinity pool and the river. It is a great place to take photos. There is no problem watching the tide.
Now let’s talk about the disadvantages:
1. For accommodation in the scenic area, Xuande Gate has a butler service. Before check-in, you will be given detailed instructions on parking information, and there will even be a butler to pick you up at the parking lot. The price of the lead singer is higher than that of Xuande Gate, but it is only higher in the construction of the public area of the hotel lobby. I understand that the main singer may not be able to provide butler service because there are many rooms, but it should not be difficult to inform the hotel guests through the booking channel that they can park in the VIP parking lot of the visitor center first, right? If you are a first-time visitor to the ancient town, Gaode Map will not recommend the visitor center parking lot to you. Instead, you will be directed to other parking lots that are farther away and require shuttle buses. Even if there is a sign at the door of the VIP parking lot of the visitor center saying that the parking spaces are full, the security guard will still let you in if you show your hotel check-in information. There are reserved parking spaces.
2. We agreed upon check-in that the birthday child would have breakfast for the next day, but the next day when we went to the restaurant there was no notification. Although we were finally let in, it did not feel good.
3. The location of the lead singer is quite remote in the ancient town, and the only way to get around is by shuttle bus. There are many people and you have to queue up to wait for the bus, which is not suitable for those who are in a hurry. Especially when checking out, there is a delay in checked luggage, which results in many people having to get on the bus with their luggage, making it difficult to put large suitcases. A reminder when checking in is that you should check in your suitcase a little earlier before checking out to save yourself the trouble later, right? The above three points are what I call the lack of proactive service.
4. It is a flaw of the room. The new hotel that has just been put into operation has some problems with the drainage of its shower rooms, and the long-term prospects are not optimistic.
Outstanding
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