Hailin Snow Town Dele Qingcang Hotel

The reception counter is managed by the owner’s son (I believe it is a family business), who is in his 20s. He seems only interested in mobile games. When you make a request, he will ask you to shout for the cleaner auntie on the 1st floor. We booked a room for around USD 360.00 for one night. The room did not have air conditioning, did not provide breakfast, and did not even have a fan. We had to open the window (luckily, there was one) to allow cool air or at least some ventilation into the room. The room was considered clean but very small. The bathroom was flooded, and we believe the piping must have been blocked. We requested help from the cleaner aunties, but they only handed us a mop, so we had to mop the floor ourselves. For the price we paid, we could have booked a much better room outside Snow Village. I would suggest first-time visitors stay in Yabuli (e.g., a bungalow for 2 nights) and travel to Snow Village instead. With USD 360.00, you could book 2 to 3 nights in the Yabuli area, and you wouldn’t need to pack and unpack due to changing locations. Another bad experience was when the receptionist asked me to cancel my booking with Trip.com, promising a refund. Luckily, as a foreigner, I explained that it would be very inconvenient to get a refund from Trip.com, and they allowed me to continue the booking. However, I noticed the "boy" causing inconvenience to local travelers. In the end, the local travelers were forced to cancel their bookings and pay the hotel directly. This is a very unethical practice.

條件很差，性價比低到不忍直視，一次受罪的體驗。酒店門頭連燈都沒有，看上去跟要拆遷了一樣，過道擺滿了各種臟亂的物品，客房服務的大姐就躺在過道臨時的床上玩手機，馬桶堵了來幫忙疏通後皮搋子竟然就放在我們房間門口！現在的照片是我們換了的第三個房間，還是已經幫我們升級後的，前兩個房間都有碎頭髮和稻草，天花板還有好大一圈黴斑，然而這一間依然還有很多碎頭髮，儘管他們説被單是隨時換的但是我不信。服務小哥還是挺熱情的，人也實在，要是不叼着煙頭給我們服務那就謝天謝地了。

晚上停水一次，第二天早上停水一次，插座沒通電，熱水器沒亮，服務員來看説就是這樣的了。房間沒熱水壺，大廳的熱水壺燒不開水。房間有股黴味，掛衣鈎壞了衹用透明膠貼一下。1380一間的房間，真心不值，一進門不到兩平方的地就到大床了，多個箱子都沒地放。雪鄉也沒啥好玩的，不值得來。

雪鄉可太棒了，南方不下雪，第一次見到雪的南方小土豆心情太激動了，誰説雪鄉不好玩兒的？太美了，太有旅遊氛圍了，酒店很乾凈，暖氣足，出門沿途都是吃的非常方便，接待的小哥哥很熱情，幫忙拿行李還送凍柿子，巨巨巨好吃， 接送服務也很好，工作人員都很熱情，有耐心，雪鄉值得這麼折騰來玩兒，下次來玩還住這兒。

大晚上到的 網上隨便找的酒店，比想象中好太多了，房間很乾凈寬敞，有加濕器，在雪韻大街上，酒店工作人員很熱情，介紹了各種遊玩項目，屋前屋後的景色也很漂亮，還有潑水成冰的地方距離也不遠，去哪都特別方便

房間衞生乾淨整潔無異味，一次性毛巾浴巾很方便 從房間內可以看到外面的景象風光秀麗，雪景迷人 服務很熱情，主動問有沒有接送需求，價格實惠 基本設備齊全，很暖和，根本不用擔心冷的問題，推薦🥰🥰