Haikou Marriott Hotel

*BEST HOTEL IN HAIKOU* Our family of six (2 elders, 2 kids, and 2 adults) stayed post conference to participate in an Expo which the venue is next door. It was an amazing stay and one of the best family hotels we have stayed in our travels around the world. The pool is a major feature, with play areas for the kids and hot spa pools for the adults. All the staff from the check-in, to concierge, cleaning crew, restaurants were always cheerful, helpful and accommodating to our family which was amazing as we hardly spoke chinese but they always made the effort to speak English to assist us. The concierge Mr Wade in particular was a star! it was my son's birthday and he sourced a birthcake and arranged for a free family photoshoot on the beautiful hotel grounds. The hotel architecture was in the Tang Dynasty style I was told. The breakfast at the Island Bistro is one of the most extensive and tasty I have ever had. The executive lounge is worth the extra budget, the evening drinks and snacks were also taste and healthy. Our family hung out at the lounge most of the evening and the Executive Lounge staff were always friendly and helpful. Overall a 10*** experience, we would definitely stay again and highly recommend it to family and friends.

Fantastic stay, beautiful gardens & pool, excellent food and service. At check in was Vivian, that even shared her wechat account to guide, help and give suggestions during our stay. Highly recommend

Great hotel resort, big swimming pool. Service is very good

The hotel room only available at 5pm+ when we check in, so we have to wait for awhile at the lobby together with the welcome drink. Breakfast is just average even there are many choices. Pools are superb as there are 2 location with onsen pool as well. However, there is no private beach as thus one have to cross the road opposite the hotel to the beach. Concierge, lobby and room service staff are accomodating. Location is ok as there is a big shopping mall (yuanda) which didi is convenient.

The hotel staff are not helpful and they didn’t speak English and the service very bad

The room is spacious and clean, facilities is maintained very well. Bravo to Xiao Mai who provide me begin to end personal service. The buffet breakfast and dinner are satisfying which allow us to taste all type of local specialities. And the little fresh made bread serve during the buffet are cute and delicious. Thanks to the F&B team and the lady staff who assist us on member promo rate in the buffet restaurant, the whole team are friendly and helpful.