Guest Reviews of Kyriad Marvelous Hotel (Haifeng Bus Terminal)
9.6/10
Excellent
1067 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Response from Property: 尊敬的顧客,感謝您的肯定和支持!凱里亞德品牌是錦江酒店旗下的中高端連鎖酒店,我們會繼續努力,力求服務好每一位顧客,希望您能常回來看看,祝您生活美滿!
Anonymous User
Preferred King Room (Tmall Genie Smart Voice Control + Memory Foam Pillow + Gumasim Mattress)
Stayed in Nov 2023
Solo traveler
18 review
10/10
Outstanding
Posted on Jan 3, 2024
酒店不错的 进场住 要baoji,time flying you grow up so quickly and you can be a good person
Response from Property: 尊敬的顧客,感謝您的肯定和支持!凱里亞德品牌是錦江酒店旗下的中高端連鎖酒店,我們會繼續努力,力求服務好每一位顧客,希望您能常回來看看,祝您生活美滿!
Guest User
Preferred King Room (Tmall Genie Smart Voice Control + Memory Foam Pillow + Gumasim Mattress)
Stayed in Mar 2025
Couple
7 review
10/10
Outstanding
Posted on Jun 8, 2025
goodd
Response from Property: 尊敬的顧客,感謝您的肯定和支持!凱里亞德品牌是錦江酒店旗下的中高端連鎖酒店,我們會繼續努力,力求服務好每一位顧客,希望您能常回來看看,祝您生活美滿!
Guest User
Enjoy A Light Double Bed Room (Memory Foam Pillow + Gumasim Mattress)
Stayed in Feb 2023
Family
2 review
7.5/10
Posted on Mar 21, 2023
The hotel room is nice. The air conditioner, lights, curtains can be controlled by voice, and the hydraulic temperature is good. Parking is not convenient, and there are too few parking spaces, but the security guards are very good, responsible and polite. We arrived at 9:00 pm, and there was only one counter attendant , But there are several guests checking in at the same time, and they have to wait for a long time, and there is only one employee when checking out, which is a deduction.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your affirmation and support! Sorry for keeping you waiting for a long time at check-in, thank you for your feedback, we will adjust the staff schedule in the future, and strive to serve every customer well, I hope you can come back often, I wish you a happy life!
Guest User
Enjoy A Light Double Bed Room (Memory Foam Pillow + Gumasim Mattress)
Response from Property: 尊敬的賓客,您好,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾,沒有給客官您帶來滿意的入住體驗。您反應的員工態度問題已通知相關部門,並且成了我們重點培訓案例,今後我們會加強員工培訓和監督。關於電視問題是我們員工培訓通知不到位,實在抱歉。如有任何問題可以聯繫我們,酒店總機有24小時值班,酒店的管理層也非常重視每一位賓客的意見,我們將進一步完善並改進我們的設施與服務。我們真誠的期待閣下的再次光臨。
Laien*
Light Enjoyment Twin Bed Room (Tmall Genie Smart Voice Control + Memory Pillow + Gumasim Mattress)