Walpurgishof

Top privat Hotel Alles perfekt

It's a shame that the hotel doesn't keep what was promised before we arrived. We have a sensitive dog and we specifically contacted the hotel BEFORE we arrived to ask about the hotel's conditions and to check our dog's needs. Unfortunately, these agreements were not kept during our stay. We were assured that there was a separate area in the annex with the dog rooms where it would be quiet. Unfortunately, that wasn't the case. It was very loud and, although the hotel was not even remotely full, all of the rooms in the so-called "dog section" were occupied and there were problems as several people gathered in front of our room while we were away and our dog naturally made a fuss about it. The people who gathered in front of the room were of course people who didn't have a dog with them and had no understanding of a dog barking when the owner was away and several people gathered in front of the door. This simply caused us a lack of understanding and anger, as we had specifically checked the situation beforehand and, inexplicably, the entire compartment was packed full, even though half the hotel was empty. Accordingly, it was quite stressful to leave the dog alone in the room for meals and you couldn't even eat in peace. Not to mention that you had to pay €14 per night for the dog to justify yourself to the other guests. I also think it's a disgrace that the hotel is declared a wellness hotel when the spa area consists of a small sauna and a tiny relaxation area. It was OK for hiking. Some hiking trails were closed due to forestry work and you couldn't do the huge loops because you were already at the summit. The signage for the hiking trails was also poor. What was really OK was the food. But it wasn't justified for the price. There was a buffet with a small selection. Unfortunately, we won't come back again after this experience.