Brasss Hotel Suites

Reception and rooms are in a separate building next door. Elevator is for one person only, it looks more like a cargo elevator, but ok it serves the purpose. Rooms are within a remodeled old building, dangerous entrance from the hallway to the room with a not well marked uneven step. The toilet is in a tiny room with no heater and no sink next to it. The sink is located next to the bed (weird). Shower Ok, beds ok. Big disadvantage: The bedroom smelled like sewage. Expensive!

Great hotel in the heart of Haarlem. My room looked beautiful and had some nice touches like the free mini bar. Really nice location and decor and the staff are fantastic. The only downside is the very steep stairs to the rooms, but that is typical of old Dutch buildings. I had a comfortable stay and would love to visit again.

During our stay in Suite Octopus, we encountered several disappointing experiences that fell short of our expectations. The jacuzzi was particularly underwhelming, offering only a few sporadic bubbles that failed to create a truly relaxing atmosphere. Additionally, the rain shower was in dire need of descaling, which hindered its performance and left us wanting more from what should have been a luxurious feature. While the initial appearance of the room's decor was striking, it ultimately did not meet the high standards we had anticipated. In terms of cleanliness, the standards were far from satisfactory. We discovered dirty glasses left in the cabinet and debris under the sofa, which contributed to an overall negative impression of the suite. It is disheartening to note that the attention to detail in housekeeping was lacking, as one would expect a higher level of thoroughness in a suite of this caliber. Such oversights significantly detracted from our overall experience and raised concerns about the management's commitment to maintaining quality. One of the most significant drawbacks of our stay was the noise from the nearby cafes. Despite our efforts to mitigate the disturbance with earplugs, achieving a restful night's sleep proved nearly impossible due to the incessant sounds. This aspect greatly impacted our enjoyment of the suite and led us to conclude that we could not recommend it to others. It is crucial for prospective guests to be aware of these issues before making a reservation, as they could significantly affect their experience.

Great service, top location, great room with beautiful Bavo view (upgrade), lots complementary drinks and bites, steam bath, one big wow. Amazing value for money! We will definitely return here, and recommend this place to anyone. A real gem

We enjoyed the location of the hotel and so glad we stayed in Haarlem instead of Amsterdam. We took the train into the city, station is a 10 minute walk from hotel thru cute town. The room (name:Sardine) was roomy. The mini fridge is stocked with complimentary wine and beer and on each floor there is a snack table with all kinds of complimentary treats for the taking. The reception staff were very nice and helpful. The reception also had coffee and treats. The hotel was very quiet never heard noise from the street or hallway. They provide robes and slippers and the king bed was comfy. Hotel like town was quaint and lovely.

Our stay was excellent. The staff are so nice and helpful and our room was spacious, clean and comfortable. We were very impressed. The only thing I would caution is that there are many steep and narrow steps so if you have any issues or lots of luggage it can be a challenge. There is a lift, but if you get a room on the back side you will still need to take some steps to get there. Just be aware of that. We loved our stay and if we get the opportunity to return to Haarlem we would stay again!