Four Points by Sheraton Ha Giang

Four Points by Sheraton Ha Giang Reviews

Four Points by Sheraton Ha Giang

Tran Phu street, Tran Phu ward, Ha Giang, Ha Giang Province, VietnamView Hotel Details
Four Points by Sheraton Ha Giang
Four Points by Sheraton Ha GiangFour Points by Sheraton Ha GiangFour Points by Sheraton Ha Giang
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Four Points by Sheraton Ha Giang

9.2/10
Great
17 review
Verified reviews
Location9.3
Amenities9.2
Service9.3
Cleanliness9.0
Filter by:
Sort by:
All reviews(17)
Positive reviews(12)
Reviews with photos/video(2)
Liam Winston
Deluxe King Room
Stayed in Jan 2025
Solo travelers
2 review
9.5/10
Amazing
Posted on Feb 8, 2025
Recently opened, so still ironing out few minor challenges. Service was great and very welcome after a long trip to reach Ha Giang from Bac Ha. Andrew was particularly helpful, as was the hotel manager. Both going beyond the call of duty. Had only planned one night, but squeezed an additional night in, post Ha Giang Loop.
Response from Property: Dear Liam,Thank you for sharing your genuine praise regarding your experience at Four Points by Sheraton Ha Giang. We are thrilled to hear that your stay with us created fantastic memories. Providing exceptional experiences for our guests is always our top priority, and your thoughtful feedback serves as great motivation for our team to continue delivering excellent service.Once again, we truly appreciate your kind words, and we look forward to welcoming you back in the near future.Sincerely Yours,Bui Xuan DangGeneral Manager
Sonny
Deluxe King Room
Stayed in Feb 2025
Solo travelers
3 review
10.0/10
Outstanding
Posted on Mar 28, 2025
Excellent service staff - from front desk to the service staff. Breakfast selection average.
Response from Property: Dear Sonny,Thank you so much for leaving a review of your recent stay at Four Points by Sheraton Ha Giang. We're thrilled to hear that you enjoyed your experience with us and that our team was able to provide you with the level of service and comfort you deserve.Your kind words mean a lot to us, and we're grateful for your feedback. We hope to have the pleasure of welcoming you back to our hotel in the future.Warmest regards,Bui Xuan DangGeneral Manager
AlxSwnsn
Deluxe King Room
Stayed in Mar 2025
Couples
39 review
10.0/10
Outstanding
Posted on May 7, 2025
A great place
Offer posner
Deluxe Room With 2 Single Beds
Stayed in Jan 2025
Couples
22 review
8.0/10
Very Good
Posted on Feb 28, 2025
Bi like it
Response from Property: Dear Offer posner,We deeply appreciate your genuine feedback. We want to apologize for your unfortunate experience about cleanliness while staying with us. Your comments are a valuable source of information, helping us continuously refine and enhance our service quality. We have acknowledged your feedback and will strive to implement improvements as promptly as possible. We hope to welcome you back to Four Points by Sheraton Ha Giang, where we will have the opportunity to provide you with even more exceptional experiences during your exploration of Ha Giang.Sincerely yours,Bui Xuan DangGeneral Manager
Marat
Deluxe King Room
Stayed in Mar 2025
Couples
5 review
10.0/10
Outstanding
Posted on Apr 30, 2025
Everything was great, a brand new cool hotel for an overnight stay before the loop. Rooms 10/10. We were checked in at 5am, although check-in was from 3pm - special thanks for that, we got a good night's sleep after the sleepy bass. Breakfasts are a bit meager - probably due to the small number of guests.
Original TextTranslated by Google
6/12
Ron
Deluxe Room With 2 Single Beds
Stayed in Feb 2025
Travel with friends
6 review
10.0/10
Outstanding
Posted on Mar 14, 2025
Very good for the price. Unpleasant smell outside the room in the hallway.
Original TextTranslated by Google
Response from Property: Dear Ron,Thank you for taking the time to rate Four Points by Sheraton Ha Giang. We truly appreciate your feedback and look forward to welcoming you back in the near future.Best regards,Bui Xuan DangGeneral Manager
Guest User
Stayed in Dec 2024
Couples
10.0/10
Outstanding
Posted on Jan 31, 2025
As a lifetime Titanium elite member, I’ve been waiting for a Marriott Bonvoy member hotel to open in Northern Vietnam, and it finally happened in December 2024. The hotel’s brand new so there were some minor glitches here and there, but overall I had a very enjoyable stay. The management was attentive and staffs were very friendly. The hotel is next to Ha Giang’s biggest shopping mall and is walking distance to the local market as well as Ha Giang View Mountain. It’s also the tallest building in the area so the view is magnificent. I will definitely come back and recommend to others.