Urban Rooms by Neu Collective

The Urban rooms are a collection of apartments, located behind the main hotel 115 The Strand rather than an actual hotel. The room was incredibly generous, with a small terrace that was great for applying sun cream without getting it on the hotel floor. Bathroom was also of generous size. Breakfast was a good selection of hot and cold food, the hash browns as an English traveller were particularly appreciated. This is served just across the road, at 115 The Strand. Staff were also incredibly friendly, both at breakfast and at check in. Whilst there is no swimming pool, the free access to the lido across the road was a bonus. Bands were collected from reception every morning. Normally the lido is €17 a day to use, so a great benefit of staying at the hotel. Pool towels can be collected from the lido. I celebrated my birthday there and was touched by the staffs efforts to decorate the room with balloons. Extremely thoughtful indeed. Cons: - The hotel room floor was not always the cleanest, despite us asking for it to be mopped. Wonder if this is due to the dust outside rather than a lack of cleaning. - Mattress was particularly hard, but I am used to a softer one at home All in all, excellent value for money.

Rooms cleaned to high standard. Reception and pool area exceptional. They are high rise buildings in a busy area so there is a funny smell. We requested to not be on a high floor but however got put 2nd floor to top. Breakfast excellent but could be hotter. Good selection of food.

This hotel didn't offer what it promised... The shared kitchen couldn't be used 'cause it was too dusty, the jacuzzi was empty, we didn't get the breakfasts on the roof terrace like other guests staying at Urban Rooms before us but downstairs at the back of the building, the breakfast is elaborated but of mediocre quality. Some people of the staff don't greet you in the morning and don't even make eye contact. The staircase at Urban Rooms was dirty during our whole stay, it was not even once cleaned during the week. Mirrors and doors were not clean in the room. Nice big room though, well designed. This hotel is well conceived but badly run. We're not coming back...