Hotel dengan dengan Fasilitas Fitness & Gym di Samarkand

Pengalaman menginap yang hampir sempurna, hotel yang menyenangkan! Hotel yang sangat nyaman, indah, elegan, harum, dan berlokasi strategis. Kamar besar, pemandangannya luar biasa. Saya sangat menyukai hampir semuanya. Saya pulang dengan kenangan indah tentang kota yang menawan ini. Saya punya dua saran: 1: naikkan suhu air pancuran; 2: tinjau kembali protokol kebersihan kamar. Terutama di hari ketiga saya menginap (Sabtu), kondisinya sangat buruk sampai kami tidak yakin apakah tempat tidur sudah dirapikan. Gelas-gelas masih bernoda lipstik di wastafel, gelas-gelas bersih tidak diganti, handuk tidak dilipat dengan baik... dan tidak ada yang lain! Saya belum pernah melihat pelayanan seburuk ini!

Выбирала отель по расположению. Очень удобно добираться до Самарканд Сити - по утрам и вечерам в городе пробки. Отель порадовал всем, начиная с экстерьера. Красиво и внутри и снаружи. Номер просторный - с двумя!!! Очень чисто! Постельное бельё и полотенца мягкие и белоснежные. Номер пахнет чистотой! В санузле отдельный регулятор температуры, это суперкомфортно. На завтрак - много разных фруктов, достаточно большой выбор еды, еда халяль. Очень отзывчивый весь персонал, но особо хотелось отметить молодого человека на дневном ресепшн, не запомнила имя, к моему большому сожалению. Потому что его отношение к посетитетям лучше чем в 5-ти звездочном отеле - отзывчивость и клиентоориентированность на высоте! В целом, все ребята очень отзывчивы и профессиональны! Отдельный плюс - круглосуточная кофейня, где есть столик с usb зарядками. Спа-комплекс достаточно большой, но я не успела посетить. Хотя в стоимость проживания входят несколько процедур!!! Сауна и солевая комната, например. С удовольствием буду рекомендовать этот отель и обязательно вернусь сама. Ещё важный момент - если добираться на такси, то нужно обязательно отмечать именно отель, потому что по такому же адресу есть другая локация на карте. Спасибо отелю за прекрасные впечатления о Самарканде!

We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.) What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.” This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service. By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!

Lia! by Minyoun Stars of Ulugbek is a fantastic choice for anyone looking to unwind in a peaceful and well-equipped hotel. Tucked away in a quiet part of the city, it’s ideal for a relaxing getaway or a comfortable base for leisure travel. The front desk team is incredibly professional and genuinely helpful, nothing is too much trouble for them. Breakfasts are a real highlight, with a great selection and a restaurant team that speaks fluent English and Chinese, which makes the experience even smoother for international guests. And the cherry on top? Each room comes with a private balcony offering a stunning view of the nearby canal, such a peaceful spot to start or end the day. I would absolutely recommend this property for families, groups of friends, or business travelers. It’s a gem!

Nice hotel with good Ambiance and facilities. Special thanks to Sharofat at the reception who helped us booking a city tour and was very helpful even during her leave. It had 24x7 bar and restaurant with good food. Would strongly recommend this hotel to all kind of tourists.