I have booked a room for myself and 2 kids and arrived at the hotel at 6pm after a long trip. The receptionist asked me to pay 30000 krw extra while checking in due to extra person though I have booked for 3ppl and they didn't mention that I have to pay any money extra in the website or confirmation.
The receptionist said they would cancel the reservation if I didn't pay extra money and I didn't have any other option since it was already late and my kids were exhausted from a long trip. If I knew that I had to pay extra money and had this horrible and unreasonable experience, I would not choose the hotel ever. Please be aware of any extra charge. I don't recommend this hotel at all.
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