Guiyang Grand Cross Plaza Atour Hotel

They won't help you use the app to call the car. So end up calling the taxi outside

The hotel is located right in the heart of town, conveniently located a 6-min walk to the West Zhongshan Road Subway station. The room was spacious and very clean. The linens were pristene and the bed was very comfortable. The shower was great and I really appreciated the Japanese toilet. The people at the desk spoke Chinese only, but I was expecting that based on the reviews I had read ahead of time, and with my basic language skills and a bit of help from our phones (translator) we managed fine. The reception people were very pleasant and helpful. The late-night snack (congee with several types of pickle) is a nice thing, except that there was none left the first night when I went. Best to go before 10:30 if you hope to enjoy it. The food, Chinese style, is copious and delicious. The regional specialities were a nice touch! The breakfast has some Western-style food as well, though less elaborate. There was a problem with the coffee machine the 2nd day, but it was fixed quickly. I would stay here again - the location and value for money was excellent. But if you need service in English, want English TV, and /or a full Western breakfast, this is probably not the hotel for you.

We had a wonderful stay in this hotel which statstified our needs.

located at central area, very convenience to major spots, nice front desk service, very comfortable pillow and bed.

Great location, fantastic service & best of all free laundry which was a God send for long haul travellers! Free supper was so good!

The service from the front desk staff. On the day I checked in, my luggage's wheel fell off. I informed the front desk staff about the problem. After that, the hotel's technician came to fix the luggage. Contacting for travel information was also responded enthusiastically. The breakfast was delicious. The hotel is located in a location surrounded by restaurants. There is a convenience store in front of the hotel. The room is good. On the day I checked out, it was raining. The front desk staff helped call a taxi and helped drag my luggage to the car. I took a photo of my name because he was the one who helped me since the day I checked in.