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Kebersihan4.6
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Tamu
Classic Elegant Residence Double Bed Room
Menginap di Nov 2024
Sendiri
21 ulasan
2.7/5
Diposting pada 21 Des 2024
The furniture‘s are very old and tired, Location is good and the staff are friendly
Terjemahkan
Tanggapan dari Properti: Dear guest,Thank you very much for choosing Guilin Park Hotel.We sincerely apologize for the unpleasant experience you had about the furnituer. The hotel is superbly situated between Lake Guihu and Mount Laoren in the city center, the hotel enjoys some of the most picturesque views in Guilin and contrasts finely with the famous Diecai Hill, Fubo Hill and Wangcheng Scenic Spot. The environment is very beautiful. It’s absolutely a quiet place in the city center. We are looking forward to serving you again and we will be good guides for you. Hope you and your family healthy and happy.
becksnext
Classic Elegant Residence Double Bed Room
Menginap di Jan 2025
Pasangan
5 ulasan
4.0/5
Luar Biasa
Diposting pada 18 Feb 2025
A good, clean, central hotel. The room was big and had all necessities for a short-term stay. For a 4 star hotel, the bathroom (especially the shower/bathtub) should be upgraded, the mattress was a bit too hard, and the mini fridge was empty.
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客:您好!感謝您對酒店衞生及房間配套的肯定,同時也感謝您給予提點,您的意見我們將反饋給飯店領導,我們會不斷努力完善細節,為您及所有賓客提供更優質的服務。真誠期待您的再次光臨,祝您生活愉快、萬事如意!
Pengguna Anonim
Classic Elegant Twin Room
Menginap di Feb 2025
Bepergian dengan teman
5 ulasan
4.0/5
Luar Biasa
Diposting pada 8 Mar 2025
The building and interior is old. Their carpet seems got bit dirty. Overall the stay is ok.
Terjemahkan
Tanggapan dari Properti: 尊敬的客人:感謝您的反饋。我們非常感謝您的意見,我們已安排相關工作人員對地毯進行了清潔和維護,以確保為客人提供更加舒適和整潔的環境。我們一直在努力提升服務質量,期待您的再次光臨,體驗我們的改進。如有任何其他建議或需求,請隨時聯繫我們。再次感謝您的寶貴意見。祝您生活愉快!
NicoDex
Classic Elegant Twin Room
Menginap di Jun 2024
Pasangan
3 ulasan
3.7/5
Diposting pada 3 Agt 2024
An old 4* hotel with a central location in Guilin lake area. Unfortunately our « lake view » room had view of the carpark… But if you do not go for the hotel view, I still recommend that historic landmark if you can book it with a discount.
Terjemahkan
Tanggapan dari Properti: 親愛的客人:感恩您的點評!因為您的欣賞,所以我們更加奮進;因為您的懂欣賞,所以我們正不斷努力超越您的期待,四顆星的桂湖願為您呈現五顆星的至尊享受,桂湖願在您的旅途中成為您温馨的家園,一輩子的朋友。期待與您下次美麗的邂逅!祝願您家庭和睦,健康快樂!
Tamu
Classic Elegant Twin Room
Menginap di Des 2024
Bepergian dengan teman
6 ulasan
4.7/5
Menakjubkan
Diposting pada 3 Feb 2025
Great old hotel in a perfect location. Apart from the visible signs of age everything else was perfect. Could use a change in the carpet and a fresh painting but the great breakfast makes up for it.
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客:非常感謝您的入住,我們很重視客人的入住感受和建議反饋,我們視每一位賓客如朋友,希望能將一份如家般的温暖與温馨傳遞至您手中,再次感謝您入住我們酒店,期盼您的再次光臨,給我們更多建議與意見!我們會更加用心的做好服務,讓您享受到更加舒適和超值的服務!
KennyCC
Classic Elegant Residence Double Bed Room
Menginap di Jun 2024
Pasangan
22 ulasan
4.0/5
Luar Biasa
Diposting pada 26 Jul 2024
Room is very clean. Location is good close to many attractions and food streets. Room is a little old, tv quality is poor. Overall not bad if you can get it at a discount.
Terjemahkan
Tanggapan dari Properti: Thanks very much for choosing our Guilin Park Hotel. It has been more than 30 years already since openning, but we are trying our best to satisfy the guests here. Hope to seeing you again someday, all the best to you.
Tamu
Classic Elegant Residence Double Bed Room
Menginap di Nov 2024
Pasangan
4 ulasan
5.0/5
Fantastis
Diposting pada 9 Des 2024
I enjoyed staying at this hotel, the room was great and staff was friendly. Great deal for the price.
Terjemahkan
Tanggapan dari Properti: Dear guest,Thank you very much for choosing Guilin Park Hotel. The hotel is superbly situated between Lake Guihu and Mount Laoren in the city center, the hotel enjoys some of the most picturesque views in Guilin and contrasts finely with the famous Diecai Hill, Fubo Hill and Wangcheng Scenic Spot. The environment is very beautiful. It’s absolutely a quiet place in the city center.We are looking forward to welcoming you back very soon.
Neil
Classic Elegant Residence Double Bed Room
Menginap di Nov 2024
Sendiri
10 ulasan
4.2/5
Luar Biasa
Diposting pada 5 Des 2024
Guilin park hotel is in a nice location within walking distance to shops and restaurants. The hotel is a bit dated, and the bed was a bit stiff. But the sheets were clean, the shower was working, and the staff was pleasant. A good place to stay if you want an affordable accommodations.
Terjemahkan
Tanggapan dari Properti: Dear guest,Thank you very much for choosing Guilin Park Hotel.We sincerely apologize for the unpleasant experience you had about stiff bed at our hotel. The hotel is superbly situated between Lake Guihu and Mount Laoren in the city center, the hotel enjoys some of the most picturesque views in Guilin and contrasts finely with the famous Diecai Hill, Fubo Hill and Wangcheng Scenic Spot. The environment is very beautiful. It’s absolutely a quiet place in the city center. We are looking forward to serving you again and we will be good guides for you. Hope you and your family healthy and happy.
Tamu
Classic Elegant Twin Room
Menginap di Okt 2024
Pasangan
5 ulasan
2.5/5
Diposting pada 20 Nov 2024
The hotel itself is good, clean rooms and the staff are helpful. However the travel agency that is attached to the front desk sold us a scam tour. We booked a rice terrace tour, we left at 8am and did not get to the terraces until 1:30pm! The driver took us to this village where he tried his hardest to sell us on some show of the locals washing their long hair, we tried to leave but we couldn't as there was no bus, taxi or didi anywhere near it, plus the driver had it our tickets to the rice terrace which we paid for but would not give us. He then took us to the only restaurant which charged us triple what it should have cost. When we FINALLY got the terraces the "tour guide" said be back by 3pm and fell asleep in his car! Absolutely ruined the whole experience as that was one of the main reasons for going to Guilin. We complained to the travel agency but the lady just kept repeating the same thing over and over again and not even listening to us.
So I'd advise against this hotel until they remove these scammers. Since they allow them to operate there they are enabling this practice. Learn from our mistake and stay away.
We wanted a day at the rice terraces, not a few hours...
Terjemahkan
Tanggapan dari Properti: Dear guest:We sincerely apologize for the unpleasant experience you had during your trip while staying at our hotel. We highly value your feedback and have immediately launched an investigation. We found that you joined in a “Longji One Day Tour”, which included a visit to the “Long Hair Village”. The “Longji One Day Tour” is composed of individual guests from various hotels. Due to the nature of the group tour, there were indeed some waiting or delays during the trip. At the same time, we recognize that the tour guide did not have sufficient communication with you and can’t properly settled the problem. In order to avoid the recurrence of similar problems, we have requested the tourist service counter that cooperates within our hotel to ensure that our guests be fully informed the details of the itinerary when providing customized tourism services.Furthermore, we also require the tourist service counter to strengthen the management of staffs, and any service providers who do not meet our standards will be removed from our list of partners.In addition, we have given feedback to the cooperative travel agencies about the issue of high fees charged by restaurants in scenic spots. If the prices charged are confirmed to be higher than the normal market level, we will suspend cooperating with these restaurants.As a renowned hotel in Guilin, we are always committed to providing high-quality services to our guests and sincerely expect you and your family to visit Guilin again. We will take all necessary measures to make sure you and your family can fully enjoy the beautiful landscape and good services of Guilin.尊敬的客人:非常抱歉您在入住期间的旅游经历未能如您所愿。酒店非常重视您的反馈,并已立即展开调查。经过了解,您参加的是“龙脊一日游”的散客团队,行程中包含了“长发村”这一景点。由于团队旅游的性质,确实出现了等待和耽搁的情况,并且当天的旅游服务人员与您之间的沟通也不足。为避免类似问题再次发生,我们已要求与酒店合作的旅游部门,在提供定制旅游服务时,必须确保客人充分了解行程安排的细节,确保旅游路线与客人需求一致。同时,我们也要求加强对旅游服务人员的管理,对于不符合标准的服务人员,将停止合作。此外,关于您提到的景区餐厅收费过高的问题,我们已经反馈给合作的旅行社,若确认价格高于市场正常水平,我们将停止与这些餐厅的合作。作为一家在桂林享有盛誉的酒店,我们始终致力于为客人提供优质的服务。我们真诚期待您和您的家人再次光临桂林,我们将竭诚为您提供更好的体验,让您充分享受桂林的山水与服务。
Aleksei Dmitriev
Guestroom - Near Pool, Garden-View (Double bed)
Menginap di Sep 2024
Sendiri
11 ulasan
5.0/5
Fantastis
Diposting pada 6 Okt 2024
A fantastic hotel with great location, cozy rooms, a nice breakfast, and friendly stuff. Definitely recommended.
Terjemahkan
Tanggapan dari Properti: Dear guest,Thank you very much for choosing Guilin Park Hotel. The hotel is superbly situated between Lake Guihu and Mount Laoren in the city center, the hotel enjoys some of the most picturesque views in Guilin and contrasts finely with the famous Diecai Hill, Fubo Hill and Wangcheng Scenic Spot. The environment is very beautiful. It’s absolutely a quiet place in the city center.We are looking forward to welcoming you back very soon.
Allan
Classic Elegant Twin Room
Menginap di Agt 2024
Bepergian dengan teman
3 ulasan
5.0/5
Fantastis
Diposting pada 8 Okt 2024
It was a nice experience in a great scenic area, the service is great and speak multiple languages, the rooms were spacious and comfortable
Terjemahkan
Tanggapan dari Properti: Dear guest,Thank you very much for choosing Guilin Park Hotel. The hotel is superbly situated between Lake Guihu and Mount Laoren in the city center, the hotel enjoys some of the most picturesque views in Guilin and contrasts finely with the famous Diecai Hill, Fubo Hill and Wangcheng Scenic Spot. The environment is very beautiful. It’s absolutely a quiet place in the city center.We are looking forward to welcoming you back very soon.
Chieh Min Lin
Classic Elegant Twin Room
Menginap di Agt 2024
Keluarga
4 ulasan
4.7/5
Menakjubkan
Diposting pada 8 Sep 2024
Fantastic location and access to various scenic locations.
Staff very helpful, particularly Mr Edison Wang who promptly help me to get my backpack when I left it back after checking out.
Rooms were clean and lovely views. The only thing was the air conditioning could have been better (but we were told that due to the facing of the room it constantly got the sun rays so the heat) but we were promptly given two fans to make the room cooler.
Thank you again.
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客:您好!非常感謝您選擇桂湖並留此點評。酒店所一直奉行的“精細、周到、圓滿、美好"的國際黃金管家服務理念,服務的好壞是對一家酒店最重要的評判標準之一,有服務理念的員工是一家酒店的寶貝呢,希望桂湖飯店的員工個個都能成為寶貝,得到和您一樣的回饋。桂湖飯店食住行遊預購一應俱全,再來桂湖時,我們很願意做您的小嚮導!祝您生活愉快!
Ouni
Classic Elegant Residence Double Bed Room
Menginap di Jul 2024
Keluarga
21 ulasan
5.0/5
Fantastis
Diposting pada 3 Sep 2024
When we checked in the receptionist was nicely fluent in English. Several other personal was able to speak English as well. The location is sublime and overall quality is nice.
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客:您好!非常感謝您選擇桂湖並給予滿分好評!桂湖為您呈現的是温馨和舒適的氛圍,如家般的温暖:一張温馨舒適的床、一次酣暢淋漓的沐浴、一餐豐盛健康的美食,從每一個細節來體現我們無微不至為賓客服務的理念。期待很快就能見到您那熟悉的身影!祝您生活愉快,闔家歡樂!
ธนโชติ หวังเสรีกุล
Classic Elegant Twin Room
Menginap di Jul 2024
Bepergian dengan teman
1 ulasan
5.0/5
Fantastis
Diposting pada 25 Agt 2024
Very good
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客:您好!非常感謝您選擇桂湖並給予滿分好評!桂湖為您呈現的是温馨和舒適的氛圍,如家般的温暖:一張温馨舒適的床、一次酣暢淋漓的沐浴、一餐豐盛健康的美食,從每一個細節來體現我們無微不至為賓客服務的理念。期待很快就能見到您那熟悉的身影!祝您生活愉快,闔家歡樂!
Chiwi
Classic Elegant Twin Room
Menginap di Jul 2024
Keluarga
10 ulasan
4.2/5
Luar Biasa
Diposting pada 14 Agt 2024
Location is perfect . Front desk was slow when we came first . But they were kindly . You can find chinese foods at breakfast .
Terjemahkan
Tanggapan dari Properti: 親愛的客人,期待您與桂湖的緣分才剛剛開始,咱們的故事將繼續和睦、美好的敍述下去,願咱們再次相遇時,您能越來越喜歡我們。恭候您的再次光臨!祝您生活甜蜜!