I hate to waste my time writing a bad review, I’m the last one to complain about anything, but here I feel the need to tell others our experience. These 3 problems happened: 1) We bought an apartment for 3 days including breakfast. We were welcomed at the reception with a lot of information from a nice lady including information about time of breakfast, lunch and dinner in Abama’s restaurants. Tagara restaurant was in the Jardines part where we were accommodated and Melvin in Terrasas part (this one was closer to us). The apartment’s card had info about the time of breakfast in Melvin. From what me and my wife understood we could have chosen which restaurant for breakfast we want to go. So first day we ordered transport and asked driver if we should go to Tagara or Melvin, he said he felt a good smell from Tagara so we went to Tagara and it was very good, then we went for a walk to check swimming pools and we got to Melvin which is next to the pool. We told the waiter we are from Jardines and that we already had a breakfast in Tagara, she said next time we should go to Tagara as we are from Jardines which was a new information for us, we agreed. It was around 11am so the waiters already took off like half of all the breakfast food away, we initially wanted only a little bit of papaya for our 8 months old but then we were offered a menu, we were already full but we said we will share one egg benedict (literally 1 egg) thinking it doesn’t matter if we eat here or there, + we tried a little of the ham and a tea. That was all the food that we could eat in Tagara as well. Then we received a bill for 2 persons 24 euro each = 48 euros, but I thought that must be just some intern thing to keep bookings correct and if there is any problem, we will deal with that at the checkout, because after all we paid for a breakfast. It happened in many hotels to us that they wanted to sign a cheque after breakfast (but usually with a zero amount). 2) We got a beautiful apartment with a nice view. It was a 2 bedroom, although I think I paid for 1 bedroom so that was nice surprise even though we were only 2+1. I was really happy at the start and told my wife we need to tell to our friends we found something really worth it. After we woke up from the first night a big noise from construction works right behind our apartments which we were not informed of. We were inside the apartment with closed windows and it was still very distracting, even more because we had a baby. The noise took all day. We hoped it was just an exemption and we didn’t really want to pack and unpack our things by moving elsewhere. The next day it was all day long the same and also at the breakfast at Nagara so we struggled putting our baby sleep there. I wrote a feedback in the Abama’s system but nobody replied. I called to the reception that the next day we’d like to have a breakfast at Melvin (which is supposed to be a lower level from Nagara) because of the noise and they agreed, which we appr
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