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Ulasan Tamu tentang Lavande Hotel (Guangzhou Changshou East Road 13 lines up and down nine)
9.2/10
Very Good
3664 ulasan
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Ulasan terverifikasi
Location9.1
Amenities9.1
Service9.4
Cleanliness9.3
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All reviews(3664)
Positive reviews(3561)
Reviews with photos/video(318)
Easy to get around(265)
Friendly front desk staff(209)
Convenient parking(144)
Delicious breakfast(94)
Convenient for shopping(88)
Perfect for business trips(73)
Close to metro(68)
Stayed multiple times(26)
Negative reviews(103)
Angelmi2
Business Room (2 Beds)
Check-in Mar 2025
Business travelers
3 ulasan
10.0/10
Outstanding
Diposting pada 20 Apr 2025
Staff is great.
Tanggapan dari Properti: 小麗总想给您更好的。嘻嘻,您的满意将给小麗无限的动力呢!小麗期待您的再次光临,么么哒~
Anonymous User
Superior Twin Room(No Window)
Check-in Des 2024
Family
8 ulasan
8.5/10
Very Good
Diposting pada 18 Jan 2025
Checked out of the hotel. No bathroom in the lobby and needed to use the toilet. Lady at the desk wouldn’t let us use the hotels bathroom and directed us to public bathrooms instead. Good location but very small rooms. Hardly any room to unpack my suitcase. Food and drink just downstairs. Located in the old town side.
Tanggapan dari Properti: Dear guest: Thank you for your detailed review. We are sorry that your stay did not fully meet your expectations. There is no public toilet in the hotel lobby. Regarding the problem of small rooms, the hotel has prepared a variety of room types with different layouts for different guests to choose from. This is located in the bustling area of Shangxiajiu Pedestrian Street, and the rooms are more exquisite. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Kara Lau
Deluxe Room (2 Beds)
Check-in Nov 2024
Family
21 ulasan
9.5/10
Amazing
Diposting pada 10 Des 2024
Great location. Walking distance to Shangxiajiu pedestrian street. It’s also close 8-10 min walk to the metro station. Location is close to a lot of popular food shops. Staff was friendly and nice. There’s a small laundry room available. Rooms are a little on the smaller side
Tanggapan dari Properti: Reading your review, Xiao Feng feels very guilty! It's because within this short time, I haven't made you feel at home. Xiao Li will definitely strictly train on the small details that exist internally. We look forward to you discovering new little joys when you visit again! Xiao Feng wishes you a happy life and smooth work!
Low TC
Standard Single Room
Check-in Mar 2024
Business travelers
29 ulasan
8.0/10
Very Good
Diposting pada 19 Mei 2024
the location is very near 华林寺 metro station, about 7 min walk can arrival, also very near 上下九步行街, about 12 min walk, but its old town, so outside the hotel not very clean, but when i stay in Apr 2024, the state government have start to renovate the road side tile, hope after may more clean, and i have remark for non smoking room, but final the room have smoking smell, this is i m dissatisfied. The hotel breakfast choice is so limited and space is very small, no recomended.. 😄
Tanggapan dari Properti: First of all, thank you for taking your precious time to leave your review here. Guangzhou is a city where land is at a premium, so the room size will be relatively exquisite. Although the sparrow is small, it has all the internal organs.In 2024, the municipal government will focus on the construction of roads in the old city and the maintenance and repair of old buildings to provide tourists and surrounding residents with a better living experience.Welcome to visit our hotel again. We hope you can see our continuous progress. We hope that you will have a satisfactory stay experience next time. I wish you a happy life!
JOHNNYJOKE
Business Room (2 Beds)
Check-in Jul 2024
Business travelers
7 ulasan
10.0/10
Outstanding
Diposting pada 9 Agt 2024
Nice hotel
Tanggapan dari Properti: On the journey, there is always unexpected warmth. Here, satisfaction is just expectation, while touching and surprise are what we always pursue. Thank you for your review, we hope to be with you all the time!
Tedy
Standard Single Room
Check-in Mar 2024
Family
2 ulasan
9.0/10
Great
Diposting pada 21 Apr 2024
nice small hotel
provide all the important amenity
locate in the middle of stores and restaurants
Tanggapan dari Properti: Thank you very much for sharing this beauty with Xiaofeng!!Xiaofeng will continue to work hard to continuously improve products and service quality, hoping to bring you a better accommodation experience. I hope you will come to our home often!!!Mmm~~~
Mohammed
Superior Double Room (No Window)
Check-in Apr 2024
Solo travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 17 Mei 2024
Place was good.lots of food and shopping mall is very much close the hotel.I enjoyed.
Tanggapan dari Properti: Dear guest: Hello! Thank you for your 5-point review! Every city always has a reason for people to miss it, every season has its scenery that we can’t leave behind, and every hotel has its sweet and warm memories. , I hope Xiaofeng will be the warmest and unique one in your memories! Come back often and wish me well!
Sunny Vinod
Superior Double Room (No Window)
Check-in Agt 2024
Business travelers
4 ulasan
10.0/10
Outstanding
Diposting pada 18 Nov 2024
It’s was nice and good ambiance good for business stay
Tanggapan dari Properti: Dear Valued Guest,We are thrilled to hear that your stay with us was both pleasant and conducive to your business needs. Your appreciation of our ambiance truly warms our hearts. We are delighted that our efforts in creating a welcoming environment have been recognized and have contributed to a successful and enjoyable experience for you.
Hasanaki
Deluxe Double Room
Check-in Mar 2024
Business travelers
101 ulasan
5.7/10
Diposting pada 6 Jul 2024
Some rooms are smelly because of humidity, later they upgraded the room and it was better
Tanggapan dari Properti: Dear guests, thank you for your choice of stay and feedback. We apologize for the unpleasant experience you have caused. Due to the recent weather, the room is a little humid. We have taken measures to solve this problem and strengthen the ventilation of the room. I hope you will visit our hotel again, and we will provide you with better service and experience.
ivan toh
Standard Single Room
Check-in Apr 2024
Travel with friends
12 ulasan
10.0/10
Outstanding
Diposting pada 18 Mei 2024
Clean and Location is good. Food nearby is delicious and affordable too
Tanggapan dari Properti: Dear guest: Hello, thank you for your thoughtful ❤ review. Xiaoli is so happy to receive such a high evaluation from you. Your recognition of our daily work is the greatest encouragement to Xiaoli. We look forward to it. your next visit
Anna
Standard Single Room
Check-in Des 2023
Solo travelers
10 ulasan
9.5/10
Amazing
Diposting pada 25 Jan 2024
A clean hotel. I stayed for one night.Location in the old town! Very friendly staff! We are ready to help in everything! The girls helped me order medicines! I am very grateful to them. Nice hotel.
Tanggapan dari Properti: Thank you very much for sharing this beauty with Xiaofeng!! Xiaofeng will continue to work hard to improve products and service quality, hope to bring you a better accommodation experience, hope that parents often come to our home!! Whoa, whoa, whoa
Lee Kai Hing
Deluxe Double Room
Check-in Des 2023
Travel with friends
2 ulasan
10.0/10
Outstanding
Diposting pada 15 Jan 2024
Around the hotel they’re is a lot of eateries with very good quality and taste . Even though a near the road the noise is not to noisy
Tanggapan dari Properti: It's really nice to receive good reviews from my friends. During the tired business trip, Xiao Li will do her best to show you our best service! Looking forward to seeing you again
Shawn Jun Xian
Standard Single Room
Check-in Apr 2024
Travel with friends
1 ulasan
10.0/10
Outstanding
Diposting pada 18 Mei 2024
Very clean and very convenient! Super recommended!
Tanggapan dari Properti: Thank you for your stay and sharing. We will continue to maintain high-quality and excellent customer service and strive to create a comfortable and warm stay experience for every guest. We look forward to seeing you next time and wish you a happy life!
Anonymous User
Business Room (2 Beds)
Check-in Nov 2023
Business travelers
2 ulasan
7.5/10
Diposting pada 11 Des 2023
The room is small but clean and new. It could be better if staff can communicate in English.
Tanggapan dari Properti: Thank you for the comments, Xiao Li know that there are many deficiencies, we will work harder, looking forward to meet again with the guests, also hope that the next can be affirmed, refueling……
Backside Allsite
Standard Single Room
Check-in Okt 2024
Business travelers
9 ulasan
10.0/10
Outstanding
Diposting pada 30 Nov 2024
Receptionist so kindness
Tanggapan dari Properti: Dear guest: Hello! Thank you very much for being such a home to our hotel and look forward to your next visit!