Hotel Terme Sveti Martin

At the last moment, we decided to spend New Year's Eve at the pools of Terme Sveti Martin, as it promised a peaceful and romantic transition into the new year. Upon arrival, we were unpleasantly surprised on the very first day. After the aqua aerobics session, the pool staff did not lower the volume of the music, and it was too loud for proper enjoyment in and around the pool. Therefore, we went to the saunas, which required an additional fee despite the extensive and expensive package we had purchased (the issue isn't the cost itself but the principle). The music at the pools remained too loud throughout all four days. In the sauna, the problem was its size—it was too small for the hotel's capacity. Additionally, the thermal pool in the sauna area was noticeably too cold for comfortable use. The impression was significantly improved by the New Year's Eve celebration at the pools, which featured exceptionally tasteful decorations and the dedicated effort of all the staff. The rooms, however, were poorly equipped for a 4-star standard (ours lacked an armchair or an additional chair). The room heating was inadequate, as the highest temperature we could achieve, despite adjusting the settings, was 21.5°C. The issue lay in poor window insulation, and our room, located above the entrance, was constantly filled with cigarette smoke from guests smoking outside. We also expected a coffee and tea-making facility in the room. However, we did receive a pleasant New Year's morning gift from the hotel—a selection of their beer, pastries, and a chocolate bar.