Hotel Steinbock Grindelwald

Hotel Steinbock Grindelwald Reviews

Hotel Steinbock Grindelwald

Dorfstrasse 189, Grindelwald, Canton of Berne, 3818, SwitzerlandView Hotel Details
Hotel Steinbock Grindelwald
Hotel Steinbock GrindelwaldHotel Steinbock GrindelwaldHotel Steinbock Grindelwald
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Hotel Steinbock Grindelwald Guest Reviews

4/5
Very Good
43 review
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.1
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Positive reviews(41)
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Negative reviews(2)
ml._.cor
Double Room
Stayed in May 2024
Travel with friends
5 review
3.0/5
Posted on Jun 8, 2024
It provides breakfast which is very nice but there are many flies in the restaurant. The cleanness of it is poor.
Guest User
Double Room
Stayed in Jul 2023
Couples
1 review
5.0/5
Outstanding
Posted on Aug 15, 2023
Huge shout out to Simona!!!! Simona saved our day :-) we turned up, having booked what we thought was this hotel on the same day. But turned out to be another hotel of the same miles away. Simona managed to accommodate us when there were no other available rooms in the town. THANK YOU SIMONA :-) You didnt have to help us but you did.
Ladda
Double Room
Stayed in Oct 2023
Travel with friends
11 review
4.2/5
Very Good
Posted on Dec 8, 2023
Nice place to stay. Good location and easy to go everywhere.
Guest User
Double Room
Stayed in Mar 2024
Travel with friends
6 review
4.2/5
Very Good
Posted on Apr 16, 2024
The hotel is some distance from the train station, and there is a slope in the middle, so pushing suitcases will be difficult. The room is quite large and unique, with the feel of a log cabin. It's a pity that the breakfast provided by the hotel does not have many varieties.
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Ho Ming
Double Room
Stayed in Feb 2024
Couples
4 review
3.7/5
Posted on Apr 7, 2024
A bit far from the station But the price is totally worth it. You can take the bus at the station when dragging your luggage. The breakfast is also very rich and has a variety of options. There is a restaurant downstairs. You can consider having something to eat.
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Jackie
Double Room
Stayed in Nov 2023
Family
22 review
3.7/5
Posted on Dec 23, 2023
It’s not too close to the station, but it’s not too far, but you have to go up the slope to find out that there is a shuttle service. It’s not too close to the station, but it’s not too far, but you have to go up the slope and you’ll find out that there is a shuttle service and free parking. There is a car, free breakfast, and a lovely wooden hotel with a warm interior. The hotel is being renovated room by room, but I happened to be assigned an old, undecorated room, so I can't say enough right now. may have been renovated by the time you move in, so it will no longer be a deficiency. There is no refrigerator and no hot water. Shampoo is only given to each person in a small pack, but when we stayed for two days, it was not enough. I tried to go downstairs for two days hoping to get two more sachets of shampoo, but no one paid attention to me. I went to the restaurant to look for them because the clerk had to take care of the restaurant work, and there were too many customers and they were too busy and had a bad attitude. They called me. I stand here waiting for 5 minutes, but I don’t have the patience to wait at all. The next morning I wanted to get shampoo and the situation was still the same. Finally, I can’t wash my hair Breakfast is good, the dining table has been set up in advance, the breakfast area is elegantly decorated, warm and cozy, you can try Swiss-style ham and omelettes, it is really sincere, I give it full marks for breakfast Some of the waiters have very good attitudes, but some are really impatient, and the quality of individual staff varies  , the location is very good and it should get a higher score. Overall, I give it 3.5 to 4 points. If you get a newly renovated room, the score will be higher. As for the attitude of the staff. There were one or two of them, and the others were all very enthusiastic, especially an older woman, who was worried that we didn't have enough eggs and said she could give them more. In short, the staff are very different, so it is difficult for me to make a conclusion about this hotel.
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6/8
Tracy
Double Room
Stayed in Mar 2024
Couples
18 review
4.0/5
Very Good
Posted on Apr 25, 2024
The hotel arranged a snow-capped mountain view for me, and the accommodation environment was very good! Only the breakfast options were small and the staff did not add food in time. 
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Guest User
Double Room
Stayed in Mar 2024
Couples
11 review
4.5/5
Great
Posted on Apr 14, 2024
Although it is an old hotel, the rooms and toilets have been renovated. It is very convenient if you are traveling in Grindewald. Although there is no kettle, you can ask them for hot water. The front desk is sometimes not there, but it is understandable in a small city.
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志信
Double Room
Stayed in Mar 2024
Couples
2 review
4.5/5
Great
Posted on May 6, 2024
The breakfast is very good and the dining environment is good
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Guest User
Double Room
Stayed in Sep 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Oct 23, 2023
Grindenwald hot place location. Train station bus stop gift shop. Very convenient, within 100 meters from First Platform A great experience walking through the village amidst beautiful and outstanding scenery. . .
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JAMES7985
Double Room
Stayed in Sep 2023
Couples
16 review
3.2/5
Posted on Oct 13, 2023
The room above a certain hall has average room facilities and is not cost-effective. It is not recommended!
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Guest User
Double Room
Stayed in Sep 2023
Couples
1 review
4.7/5
Amazing
Posted on Oct 19, 2023
They were friendly and the breakfast was delicious and good :)
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ZHIHENG
Double Room
Stayed in Aug 2023
Couples
3 review
4.7/5
Amazing
Posted on Sep 20, 2023
The hotel environment is very good and the toilets are very clean.
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Ondřej L
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 8, 2024
Here’s a possible review in English: “This hotel exceeded all of our expectations! The rooms were beautiful, hotel was in mountain cottage style, clean, and cozy. The highlight was the stunning view from the room, which was absolutely breathtaking, whether of the surrounding landscape or city. The location was perfect, offering easy access to main attractions while still providing a peaceful environment for relaxation. The staff was always helpful and professional. We will definitely be happy to return!”
Response from Property: Dear guest, thank you so much for your visit to our hotel Steinbock. We are very happy to read, that you fully enjoyed your stay with us. You also write about the "stunning view". I would like to mention here, for all the people who are reading your review and our answer, that there are only very few rooms at our small Chalet Hotel, that offer a very good view. The location is however very ideal, just next to the First gondola and only 3 min walk to the centre of the village. We are very much looking forward to welcoming you back and wish you all the best. With kind regards Ponzio family and staff
52karlr
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 17, 2024
I have previously stayed at Hotel Steinbock and loved it so much that I had to come back. The staff are welcoming and friendly, the room I had was recently renovated which added a nice update to this warm and charming hotel. The hotel has a great location for the Grindelwald First cablecar which is a must do while you are in Grindelwald.
Response from Property: Dear guests of Australia, thank you so much for having visited us already the second time. Thank you also for the very positive review with a 5 bubble score. As you know, my wife, Jackie, is Australian and we visit your country very often, as Jackie still has family there. We love Australia and we are so happy to read, that you like it here too. Wishing you all the best and hoping to see you again, we remain with kind regards Ponzio family and staff