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Stayed one night in a king suite. Was put on the top floor at first but the HVAC system was so loud we moved to the 3rd floor. Bed was very comfortable (soft). Breakfast had a couple different items (bagel toppers) Apple cinnamon waffle mix. I was disappointed that the hand sanitizer was empty in the breakfast area. I also cleaned our table as one worker was busy emptying the trash and the other one was busy on her phone in the kitchen 🙄. Also the one set of curtains needed to be shut because you were blinded by the sun when walking into the room.
Terjemahkan
Tamu
Menginap di Sep 2024
Sendiri
4.0/5
Luar Biasa
Diposting pada 18 Sep 2024
Pros: + excellent location, and easy to get to + a resturant is within walking distance, and a full service grocery is within three blocks + the breakfast has lots of variety, including gluten free items + the service us excellent + they have parking spots set aside for Diamond members. This was very helpful when returning late at night Cons: - the lights are byrned out over parking in thecrear of the building. This makes it feel less safe at night, although it’s probably not really dangerous TIP: If travelling alone, get a room with 2 beds anyway. The rooms do not have a closet or hooks to hang clothing. So I used the extra bed to lay out cloths I would normally have hung up - if you have status that entitles you to a bottle water, you will not be offered it when you check in, you have to ask for it
Terjemahkan
Tamu
Menginap di Sep 2023
Keluarga
1.0/5
Diposting pada 23 Sep 2023
$480 for a room. Extortion. This hotel is worth no more than $300 for a Saturday night. It’s a 3 star, at best, and should be priced accordingly. Room was ok, but carpet was not clean. Breakfast was very poor. Staff at reception were pleasant, and apologized for the ridiculous cost!
Terjemahkan
Tamu
Menginap di Jul 2023
Pasangan
2.0/5
Diposting pada 13 Jul 2023
As a Diamond member, I am extremely disappointed with this particular hotel. Hilton corporate office, you need to take a good look at this hotel and do some well needed upgrades. We spent three nights, Fri 7th - Mon 10th of July. Those three nights cost us over $900 (I used my points and paid just over $220 for difference) Now the issue is not paying that amount, the issue is paying that amount to stay in a sub-par hotel. Allow me to explain - first off, the staff were very friendly and courteous (counts for 1 star) and the location is very convenient (counts for the second star), restaurant, convenience store and friendlys all within walking distance. Now here’s the problem, I believe you should get what you paid for and this hotel, at that price, was definitely not worth it! The hotel is old, the towels are stiff and not fluffy anymore, the sheets didn’t smell too good, the pillows were yellow, the lamp shades in the room were stained, everything was dusty, the curtains are falling apart, (not to mention, I had to hook the side curtains back up myself as they were falling down) the wall paper is lifting off the walls, the air conditioner in the hallway rattled all night and didn’t work because the hallway was warm, the hairdryer attachment is on the wall but the hairdryer is in a pouch under the sink and the furniture was delaminating. Not cozy at all. The breakfast was okay, however, during our entire stay, the waffle maker wasn’t working and when we asked why, we were told the switch doesn’t work. You mean there’s only one waffle maker in the hotel? Not at all happy with this particular location. What a waste of member points!
Terjemahkan
Tamu
Menginap di Mei 2023
Keluarga
2.0/5
Diposting pada 29 Mei 2023
When we arrived we were told there were no handicap rooms available. The lobby toilet and in room toilet could not be used by my mother as they were too low to get up off of. The hotel said they could do nothing to help. We had to go buy a toilet seat to put into her toilet at our own expense. It was a graduation weekend and no rooms available anywhere. I never been so shocked as being told there was nothing they could do to reminding the situation. This hotel is not good for handicap individuals.