Premier Inn Northampton Bedford Rd/A428

They hardly clean the bathrooms - there was a terrible stench coming out of the bathtub drain and the actual bathtub was also dirty and the manager on duty was not fazed when she was informed about this. The very worst experience :(

I had a fantastic stay! the rooms were spotless, warm and very comfortable. The staff were incredibly welcoming, especially the lady at the reception. I would highly recommend this hotel for anyone visiting Northampton for a night or two.

This hotel is tired. Definitely not up to usual Premier Inn standard (I’ve stayed in many). Room smelt musty. Poor heating system which “beeps” every few minutes. Depressing reception area. But the absolute WORST part was the affiliated “restaurant” across the car park which I am shocked that Premier Inn continues this affiliation. It was disgusting. Walked into filth. Although quiet (one couple and a table of 4), all the empty tables were full of dirty plates and glasses and the staff were not even bothering to clean up. The carpeted floors were literally covered in food. Chips and other large amounts of food debris smeared into carpets. Staff had their own table where they seemed to just sit around chatting at and on their phones. The person who I assume was the manager was lounging there with his shirt unbuttoned almost to his navel chatting and joking with the staff - it is without doubt the most unprofessional behaviour I have ever seen in any restaurant/pub/cafe. Every surface sticky. Paint peeling off the walls. And that was in the public space - I hate to imagine the state of their kitchens. I could go on, but this gives the gist of it. Premier Inn are letting themselves down by having anything to do with this dodgy establishment.