Royal Palm Beachcomber Luxury

This was our third visit. Lovely hotel and setting with fine food and good service. A small perfectly formed hotel with service at its core. House keeping top notch. Teams led by Bhavish and Sarita . Fresh flowers in our room and cleaning to a very high standard and we had no complaints. Friendly and helpful staff and some remembered us from previous stays which was nice. The only reason I gave 4/5 was a couple of issues that occurred during our stay. These only happened I believe as we were booked into the junior suite. Last two stays we were upgraded and as a result never experienced the hierarchy issue. You are allocated a beach bed by your room classification resulting in a seat at the back of the beach despite seats at the front being empty most of the time we were there. This in itself wasn’t a major concern but as returning guests we felt it was a bit disappointing and we didn’t feel that our loyalty to the beachcomber brand was acknowledged. The main issue though occurred at dinner. The night before the incident we were asked if we wanted to book a specific table for dinner so we said yes and it was agreed which one we would have. On arrival the following night there was a couple at the table and no apology was given and we felt this again was due to the unspoken hierarchy. I was upset by the whole experience and embarrassed. We will return because I absolutely love this hotel it’s location and facilities

We stayed in this hotel for 2 weeks in early November. The short version of that it is absolutely flawless. Stunning views, rooms and the service from everyone was amazing. The hotel is boot cheap, but definitely value for money, if you're thinking about booking, there is no need to hesitate at all :) Emirates Business Class We flew out and back on Emirates and stumped up a big whack of money on business class. I have mixed feelings with the service from Emirates sadly. The flight out was pretty dismal in terms of service. The food options advertised weren't available for my wife's seat, but were for my side of the aisle. Not great considering what we paid and the attitude around it wasn't great. Emirates should be doing better than that in this day and age, you expect tui not to have food available, not fly better Emirates! Coming back to the UK was much better though in fairness. Unless prices come down significantly, we'll probably use an alternate option. Helicopter Transfer We paid for a helicopter transfer to the hotel and this was amazing. We were collected by a member of the helicopter company straight on the air bridge from the plane and taken to airside where our luggage bar codes were noted so they could locate our suitcases straight from the plane. While that was happening, we were collected by a bmw and taken to the helicopter terminal where we were provided face towels, drinks and food while immigration was handled by our dedicated member of staff. 10 minutes later, we passed through private security in the terminal and were driven to the helicopter, where we were lucky enough to be allowed to take photos, safety briefing provided and then off to the hotel. Our pilot was amazing, pointing out areas of interest and the flight took about 20 minutes. Our suitcases followed us by road so took a little while to arrive at the hotel, which we didn't expect, but no big dramas. If you're considering this, we really enjoyed it, maybe pack swimming stuff in hand luggage so you're not stuck waiting for your suitcases at the hotel (rookie mistake I know). Hotel The hotel is spectacular. As we landed on the helipad, we were met by 2 members of staff from reception / guest services and given fresh flowers and face towels before being walked to our hotel room, where check in took about 5 minutes. We had booked an ocean suite and they kindly upgraded us to a palm suite with direct access to the pool area and beach beyond. We were given 108 and this room was huge with separate sleeping and living room and a walk in wardrobe area in the massive bathroom, english sockets and usb chargers by the bed. Lovely terrace area overlooking one of the pools and the beach beyond. We would recommend this room, it's in a lovely spot in the hotel. We were given so many little extra things it was amazing. I was really ill the first week, infection picked up on the plane or just before, although I suspect the plane with the amount of co

Wow what a hotel. We could not fault it. From the location to the food to the staff to the friendliness to the relaxed environment. It all makes for a perfect holiday. Three restaurants to choose from all serving delicious food with impeccable service. Three swimming pools which are pristine. A beach and sea to die for. And what makes the holiday are the staff who are always happy to help. This is an easy 5* review