Mirage Park Resort-Ultra All Incl.

We have just spent a week as a family group here. I want to extend our thanks to all staff who made our holiday such a enjoyable experience. We booked this hotel specifically for their gluten free restaurant as we have a child in family with Celiac Disease. The chefs were wonderful with selection of food available & made to order any requests. Rooms were nice, large & airy. Comfortable mattresses and pillows, not your usual flat lumpy ones. The entertainment team really were great fun & made our holiday even more fun for whole family. I want to thank the hotel & all it's staff for their hard work and making our family holiday such a fabulous experience. Would definitely recommend this hotel.

Just returned from 9 days at the Mirage Park Resort, our first visit to the hotel. Great first impressions as you walk into the beautiful reception, staff very helpful, check in was quickly dealt with. Our room was one of the more basic ones but clean and perfectly adequate, however the single bed was very poor. No proper mattress or bedframe, just a flat wooden base with 2 sofa style cushions and a bedsheet over it – about as non 5* as you could get. The only other comment worth mentioning regarding the beds was the peculiar sheet to sleep under on the double bed. Far too warm for a duvet, the air con worked well and kept the room nice and cool, but the sheet provided was the same dimensions as the mattress which in turn barely covered the two of us under it? Great pool options, our 5yr old loved the kids pool and small water slides, the older kids certainly seemed to enjoy the larger water slides. The animation team works hard to put on activities and there are plenty food option throughout the day – the main pool is very noisy however and the base from the speakers carries across to the other pools easily so don’t expect a quiet peaceful stay even in the so called quiet/family pools. Some of the rooms and corridors are in need of a lick of paint, very basic tlc stuff, it’s surprising when you see the care and expense that’s gone into the place that such basic maintenance hasn’t been carried out as standard. Later on the kids disco runs 8.45pm to 9.30pm, a tad later than ideal if honest, but the little ones all seemed to enjoy it as did our daughter. The evening shows was on 9.30-10.30, this included a huge mix of quality from genuinely impressive performances one night, to people leaving early the next night due to very average material. I believe the entertainment is on a 4 week rota so it’s plenty possible this could be better (or worse) if visiting the hotel another time. So 10.30pm, kids disco and evening show finished, lots of very tired kids and the vast majority of families heading to their rooms. You would expect the hotel to be calm and quiet, but no, the base picks up once again for the Moonlight Disco which goes on until after midnight before moving to an indoor nightclub. There is no getting away from the noise, fortunately our room was about as far away as it could be, but it’s loud and light sleepers are going to have a problem so bring ear plugs. The hotel next door also has loud music into the night so even booking mountain side, rather than pool side, isn’t going to get you a better quiter nights sleep. The Gluten Free buffet area is the main reason we chose to holiday here, a welcome relief from constantly worrying about eating out as we tend to prepare most of our own food at home, rarely eating out these days. Whilst in contrast to the main food hall it was naturally a far more limited selection, there was sufficient main course and dessert options so we were delighted. If anyone was spotted in the GF area without a gre

We came to your hotel as a anual cousin group. The people who works is hotel are very friendly and hardworking. We were very happy. The rooms are clean, the meals are delicious, spa and coffieur very good,indoor pool is very clean and warm. We will advise to everybody Mirage Park. Thanks for your hospitality .