Hotel Edelweiss

After visiting Liechtenstein, and the Neuschwanstein Castle, we arrived at the Hotel Edelweiss for our overnight stay. We arrived later than expected our check in was clumsy (we were part of a group of 40+). Once checked in, long wait for the elevator to go up to our room. Our room was dated, not very clean, and there was a bulkhead above the bed, certainly didn't work for us, my husband is 6ft tall and he didn't fit! No air-conditioning so the room was very warm. Even after opening all the windows, not much improvement. We had to ask reception for a fan to make sleeping bearable. Bathroom very dated, strange shower, and a hairdryer that is a serious fire risk. We were offered a buffet dinner, the options were very limited to pasta, schnitzel, chips, burger or dry chicken. We were not impressed, and we were not the only ones. Several members of our group had very similar experiences with dirty and in some cases, smelly rooms. Would not recommend staying here.

Horrible experience! Misleading pictures in which you can only see the fact that the room are old, NOT very poorly maintained. Booked a room which, according to the description, was supposed to have a balcony, when we arrived, turned out it did not. Aside for the fact that in reality the initial room looked very poorly, the second one we were offered in exchange was worse. I've included some pictures, to sum it up: -the paint was chipping off the wall at the sitting area; -the carpet was worn down and torn in an area; -some of the furniture was very worn down; -room was not cleaned properly; -we had to immediately open the windows to clear out the bad smell in the room – seemed like cigar smoke;

Sehr gute Küche mit einem sehr kompetenten und freundlichen Koch. Zimmer waren in der Kategorie entsprechend. Absolut freundliches Personal. Sehr hilfreich bei allen Belangen. Sehr gute Lage. Kurze Wege in die Skigebiete und nach Innsbruck.

Non andate in questo hotel perché è come entrare in un film inquietante!!! Struttura vecchia e odore di muffa ovunque. Noi ci hanno messo nella struttura distaccata In camera non c’era telefono per comunicare con la struttura principale Dove eravamo noi praticamente eravamo abbandonati! Non c’era nessuno del personale

Es war eine Absteige der ganz miesen Art. Jeder Euro dafür ein Euro zu viel. Wir hatten ein Zweibettzimmer für 100 € die Nacht und kamen uns vor wie in einem Hostel. Defekte Dusche, der Teppich uralt und eklig. Die ganze Anlage als drei Sterne Hotel zu führen, gleicht einem schlechten Witz.

Un séjour en groupe de 5 nuits du 12 au 17 août. Je suis revenue couverte de piqûres de punaises de lit. Nous avions la chambre 211 et c'est le lit côté porte qui est infecté de punaises de lit. Avec le temps chaud et orageux tous les soirs j'ai pensé aux moustiques. Cet hôtel n'est pas sérieux car une autre participante d'un groupe en juillet a eu aussi ce souci bien désagréable !!!! Personnel agréable. Déserts identiques les 5 jours.