Pashahan Hotel

Sergio, absolutely a wonderful man that you should meet once in your life time. We have seen this hotel from a YouTube video, and went through Google and red the reviews. Then decided to go a head and book it. We are so glad we had chosen this hotel as our home for few days. It was more than our expectations. The hotel is run by a wise wonderfull man named Sergio, he is the owner, manager, financial and the cook of your breakfast. A very professional, experienced educated and friendly person. The hotel is located in a perfect place located right on the main street and comfortably far enough from good night sleep and noses. The hotel is clean and well taken care of by the wonderful staff which made us me and my wife feel like home, our at most respect to Mr. Faiq, Ms. Sulaikha and the other lady which I forgot her name. Everyone goes to cappadocia to see or experience the balloons, this hotel is located in the perfect place and looking over to the town where you see all the balloons from early morning to the end of the flight, and at least couple of balloons will come so close to the hotel that you feel you can touch it literary. We have booked the room with terrace, that we spent great time in the night looking to the town and the moon. The room is very specious and very very clean and comfortable beds. Everything you need is provided. The check in is the fastest I have ever experienced. The hotel has a very big parking for your car if you have a rental car. Thank you Sergio for making our stay very special, we feel lucky that we have meet you, we wish you all the success in life and we do really hope to see you in future. You have taken a special place in our hearts. Thank you, definitely a well deserved 5 star. Keep it going the world needs good men like you. Thank you.

Well located and charming hotel in Cappadocia. The owner, Sergio, makes sure that his guests are provided for in this personal service oriented establishment. The breakfasts included a large selection of local delicacies & eggs made to order. My visit was a great experience & I have nothing but good things to say. Thank you!

Having read positive reviews about Sergio's hospitality and friendliness, we did not hesitate to book a hotel room in advance. After booking the room, Sergio texted, willingly answered all questions. But as we arrived tired late in the evening, our mood was dampened by the fact that Sergio did not even respond to our greeting, but simply looked at us haughtily through his glasses. As a token of attention we gifted him with Kazakh chocolate, but in response we not only did not hear a basic "thank you", in addition, he carelessly pushed the chocolate away from him. Instead of greetings we heard "My house, my rules", about which he told us 2 times during 10 minutes). Especially perplexed by his words, which sounded literally: "If we find food, snacks in the room, then you pack your bags and immediately leave the hotel". We understand that he has his own rules, but it was possible to present them not in such a categorical and rude form. Thus he showed himself in a bad way: unfriendly, ill-mannered, not hospitable. Further strange was his behavior in the first two days, when we were alone, he ignored us, but on 3-4 days in the presence of other guests, he was courteous and kind. As for the rest, the hair dryer in the room was underpowered and turned off after a couple minutes of use, I would also like to mention that the coffee at breakfast was not of the best quality, weak consistency. We witnessed dislike of cats, Sergio chased cats out of the hotel, on the last day at breakfast we witnessed Sergio reprimanding the assistant in front of the guests, because we understood Turkish, he should keep this in mind in the future. Overall impressions about the first two days of stay in the hotel remained extremely negative because of Sergio's behavior. I got the impression that Sergio's attitude to guests depends on what country they come from, because with guests from Europe he was extremely kind. Positives: The room was clean and cozy, equipped with all the necessary accessories, quite tasty and varied breakfasts, as well as friendly service staff, Sergio’s assistant is a wonderful person, he cooked delicious breakfasts. The rooms are equipped with a garbage can for separate collection and sorting of garbage. As our flight was late, Sergio kindly allowed us to leave our suitcases at reception.

Great stay with a very attentive owner. The room was a good size, the bed comfortable and the shower good. It is a few minutes walk up hill from the tourist area but provides great views from the rooftop terrace of the town, and balloons in the morning. Breakfast was good without being over the top.