Kaibang Hotel Geermu

Room air-conditioning is terrible, central chiller is not functioning. F&B wise, only one non hotel operated Chinese restaurant within the hotel with horrible waiting time. However, breakfast wise is surprisingly very good by local standard.

Great breakfast buffet. Huge room, but weird shower setting.

- laundry service: I don't understand how an hotel rated 5* does not propose laundry service, even from outside for a fee... There's only 3 machines available to clean your clothes yourself so it's pretty busy, only one have a "drying" function. At least 2 of the machines are leaking so the laundry room is extremely slippery. - Hot shower in the room is not stable and turn suddenly cold to burning hot. - Breakfast proposed a large choice but the quality is very low. Sausages are cold. Jiaozi are very dry and lukewarm. - Hospitality: I never saw the employees smile, except the cleaning lady. The general attitude is pretty rude and not inviting, except from the manager and one man helping me scheduling a tour. I was reminded twice by a call, 3h and 1h before leaving, to checkout on time. Super rude. Never experienced that before and it really felt they were in hurry to throw me out. + The room are big though. Conclusion: Generally speaking, it's a 2 to 3* quality hotel. But even 3* have a better hospitality. If they could improve the attitude, like in other province of China that would be ok.

滿懷期待的來到格爾木，想去的可可西里、察爾汗鹽湖…..因為突如其來的刀片嗓，嗓子疼到吃不下、睡不着，在酒店躺了三天，感謝前台小馬和機場接我的張師傅，在得知我身體狀況不好的情況下，主動帶我去附近診所開葯，傍晚再次詢問我的情況，幫我聯繫已經下了班的診所醫生，再次帶我去診所掛鹽水，感謝你們像家人一樣對我的照顧關心。祝福你們身體健康、漲薪發財！（很開心在離開到這一天還能吃上手抓羊肉）也不枉此行了。

**讚美酒店的句子（200字左右）** 這家酒店的服務堪稱一流，從踏入大堂的那一刻起，就能感受到無微不至的關懷。前台工作人員笑容親切，辦理入住高效便捷；客房寬敞明亮，床品柔軟舒適，細節之處盡顯品質。酒店的裝潢典雅大氣，融合了現代與經典的設計風格，讓人倍感温馨。餐飲更是令人驚艷，早餐豐盛多樣，菜品精緻可口，服務人員熱情周到。此外，健身房、泳池等設施一應俱全，環境整潔高端，讓人身心放鬆。無論是商務出行還是休閑度假，這裏都能提供完美的體驗。酒店的地理位置也十分優越，周邊交通便利，景點近在咫尺。整體來説，這是一次難忘的入住體驗，強烈推薦給每一位追求品質的旅客！

和媽媽一起準備從格爾木自駕109，沒想到還能在這裏住到這麼棒的酒店，非常意外。酒店的硬件非常棒，從房間到充電樁，就是前台服務和禮賓部讓人感到可惜了，如果服務再好一些，就無可挑剔了。 我們從車上收拾了行李經過了大堂，被禮賓部問“你們幹嘛的”，這語氣讓人感到受傷，我媽媽後來問我是不是因為自己沒化粧加上青甘環線下來曬太黑了，她想不通怎麼會被人這麼冒犯了，我們當然是當個玩笑就過去了，畢竟這樣也覺得住得很安全，第二天早上禮賓部大哥還幫忙倒水了，點贊啊！ 酒店的亮點是早餐，特別豐盛，是整個20天旅行下來數一數二的，推薦大家留足時間上路前好好吃一頓！早餐服務也不錯，小姐姐幫忙接了開水！ 還是比較推薦