Ramada Plaza by Wyndham Gillette Conference Center

Front desk staff left a lot to be desired. She couldn’t give us a WiFi password. The hotel was under renovation. Bed was comfy but extremely loud every time we moved. The heat and air controls were dated and one of the knobs were broken and we had to find pliers to control it. There wasn’t any way to know what setting you were on so we just winged it on the setting and prayed that it would keep the room comfortable.

We had a wonderful experience with Dani and mike. They were both very welcoming and enjoyable people. Dani took care of us as my friend forgot to pack almost everything so Dani made sure we were taken care of. Mike was a great bartender who made sure we loved our drinks. Thank you ramada staff of Gillette for making sure we had a pleasant stay!!!

The paint on the walls was chipping. The counters in the bathroom were chipping. The floor towel was snagged and ripping. The toilet was filthy and sounded like a furious spirit coming back for vengeance. The outlet by the bed didn’t work. So I decided to take a break from this catastrophe and take a dip in the pool, which was surprisingly nice. Afterward I was parched, so I went to get a Cherry Coke from the second floor vending machine, which I found to be sold out. So were the Dr. Pepper and regular Coke. When I finally got a soda—a Diet Coke on the fourth try—I cracked it open only to find it flat, and when I checked, it was expired by nearly three months. Now luckily, the lobby attendant was nice enough to replace it for me without a fuss, but that’s the best I can say about the customer service. Check-in took way too long, and all three of the women at the welcome desk were—at best—lukewarm and curt. By the morning, I didn’t even trust going down for the continental breakfast, and we were out by 9:00. Even for a wayside hotel, this was a terrible experience.

This hotel/motel is a lot old and ghetto. The pool and meeting areas are in the center of the rooms. If you’re poolside, don’t count on getting any sleep. Noisy as hell! Less expensive, though. Someone puked in the pool tonight, so, the noise is coming from the gathering place.

A little issue getting into room bit once I did it was a perfect Overnight stay enjoyed the huge bed was perfect thank you. Really like there was a frog and microwave so was perfect for warming up my own food and using the frog for cold drinks and fruits that stayed cold

Sooo…It was difficult to find a hotel due to an influx of people for an international camporee. I made a reservation online for this hotel months in advance and due to a change in systems, my reservation fell through the cracks. I followed up with the hotel every month to ensure my new reservation still existed and it did. Kudos for that. Based on prior reviews of this hotel under its old name, Ramada, I was prepared to bring my whole house of gadgets, cleaning supplies and whatever else would be needed to make my stay comfortable. I did just that and made the best of the situation. It seems that the hotel was not fully prepared for the high volume of people that descended on the town of Gillette. The staff is kind in regular interaction but there is some run around when attempting to get issues rectified. Renovations are currently underway so I have hopes that capital improvements will be completed by the time the next international camporee rolls around. Also it would be great to showcase the history of the hotel in some shape or fashion for out of towners to learn to appreciate what the hotel has seen in its many years of existence.