This is not a 4 star hotel! The receptionist are polite and helpful. The food is very basic into he restaurant. The Italian you can book in is nice. We didn't pay for wi fi, but that's a rip off. Any 4 star hotel would have it on offer. Towels you have to put a despise down. Sunbeds just have towels all over, with out people sitting g on them, this needs to be managed by the hotel. The list looks like it had never been cleaned. The drinks are basi, watered down in tiny horrible plastic cups. The snack bar is good, with plenty of options. All inclusive ends at 11pm, not really what you would class as 4 star. There are plenty of pools which is good and the slides are very good. The rooms are basic, no shower products to use and the shower was hanging odd the wall. The rooms are extremely noisy, it is like you are sharing a room with the neighbours you can hear everything, which then resulted in endless restless nights. We asked to move rooms, but the rooms we were shown were even more basic. Didn't use the kids club, but seen you ha ve to pay for certain activities! We played bingo one night and again, 5 euros per person and prizes were things like a drinks cup! Lots of things for the kids at night, bouncy castles, trampoline etc, on site but not run by the hotel. They are good but will cost you. Made the best of what it was but wouldn't go back. Hotel was very busy too, dread what it would be like in the summer holidays
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