Tru by Hilton Georgetown

the air filler was very dirty,as i have allergies we had to clean the filters. kids always there for baseball,so be aware of tthe noise

Breakfast staff- Friday staff - Shirley I think was her name. She was polite and very motivated. She had awesome customer service. She not once took a break. Saturday - Jennifer was rude. Seating was limited due to lots of people hanging out after eating. I am handicapped and can’t sit on bar stools. There wasn’t three seats together. We went to computer area. Staff John had first cubby. Next cubby had cleaner bottle on the table and Jennifer was sitting on the stool in the middle of the floor where the carpet and tile meet. She didn’t offer to move so we could have the table. The three of us squeezed into the next cubby. Jennifer sat there the whole time until John asked her to cover while he took the trash out. John was up and down as needed. Jennifer just sat there, in the way. We refused to have to deal with her on Sunday and didn’t have breakfast. She was sitting there the whole time while we were loading our vehicle to leave. She needs to be fired and/or learn what customer service is. Please note that John did a great job. Housekeeping staff - The staff on second floor was great and very helpful at helping us stay stocked on needed supplies. She was great during the whole stay.

Breakfast good. Staff nice. Room merely adequate. $350 for two nights way too much for this property. Ac as loud as a lawnmower. Hotel is in parking lot of a grocery store but next to Starbucks. No lighting in room. Shower old and chipping cracked. Maid only every other day

WORTH THE BUCK The variety of breakfast food was well thought out. The atmosphere was safe and convenient. I especially appreciated the staff's courtesy.

It supplied all we needed including a wonderful breakfast . Everything was immaculate, and the staff friendly. We loved the bathroom dispensers!

Staff very polite, helpful and friendly!! Very clean room. We were on 3rd floor and room above us very noisey; heard all their footsteps. Close to highway so you can hear the traffic, trucks leaving early in the morning, and dogs barking in the hallways.