Hotel Bintang 5 Terbaik di George Town

Loved my stay! We were soooo happy to be upgraded to a room with a view that was sooooo spacious! Stayed there for four nights over nye and had a great view of the fireworks!! My only complaint would be that there isn’t a Nespresso coffee machine in the room (which is a surprise given that most hotels now offer them) nor do they provide cotton wool (isn’t that also a basic provision?). Do note that the hotel doesn’t provide complimentary bottled water either, and only tap with filtered water… however I did appreciate them giving out mint water/ pandan bluepea water in the afternoon for guests (wished that it’s all day long!) at the lobby.

E&O is our favourite hotel in Penang. Being a local Penangite, we frequently ate at Sarkies and even had our wedding in this hotel 10 years ago. We're back in this hotel for our anniversary, however we were a little disappointed with our stay. The bathtub in our corner suite is extremely dirty and stained. We asked the housekeepers to clean it as we wanted to use it. Worse of all, when we filled the tub with water, to our horror, the water was brown in colour!! Not sure if there is proper maintenance done to ensure the water supply is not tainted. The housekeepers also did not refill the complimentary mini bar items despite stating that our suite includes replenishment of the mini bar items on a daily basis. The surface area and tables were not wiped properly as well when they came to clean the room. We hope the management would seriously look into this matter, especially on the water source and overall cleanliness of the suite / bathroom.

Quite a pleasant surprise! With its location, we were able to do our own tour to many places of interest by walking. Even George Town is pretty old, but Prestige hotel had been completely modernised internally giving one a fairy tale feel. We had a loft suite and everything was complimentary, from welcome bottle of wine, fruit plate to mini bar and executive lounge service. Our room was cleaned twice a day and there were always clean towels to use. We particularly like the filter system within our room for drinking water. Swimming pool was a bit small but the horizon view was fantastic. Gym was small with a few equipment only.

Great hotel for close proximity to Malls, FoodStreet, Beach Coast walks etc. It has very couteous n professiinal customer service with a kindest smile that warms your hearts each time you past them by. Aboveall, rooms and amenities are well design, fresh and clean too. Such a comfortable outstanding place to welcome every guest. This is my second time here. There is so much creativity in their food offerings in and buffets specials every weekend too. Its really a go to hotel with reasonable pricing of a 4 star hotel. I will be back the next visit to penang.

Travel with my mom to Penang first time. The hotel was chosen because it’s just a few steps away from Gurney Plaza. Free ice creams were served when we arrived and checked in hotel. The room at high floor is very spacious. However, the facilities are quite simple consider it’s a five star hotel. The washroom is not user friendly especially for oldies. First day after showering, we found bath towels got stains. We informed hotel service staff, they came to changed them immediately with apologies. The room has sea view, the breakfasts are nice and tasty. It’s a pleasant stay overall, will consider to visit again next time!

The location is very good. After dark, you will find a bar street when you walk out, so you can find a quiet place in the bustle! The retro and nostalgic style blends well with the hotel... It's very convenient for eating, shopping and drinking! Very close to nearby attractions. The service in the hotel is very friendly, the breakfast is convenient and simple, and there is also afternoon tea service~

A very enjoyable experience with some of the best decor of any boutique hotel, not just in Asia. The staff went out of their way to make our stay pleasant and make us feel special. The hotel lacks decent gym facilities and the pool needs a mid-height front privacy wall to separate it from the street, but otherwise, it is fabulous. The food is good to very good and the international wine list is broad and well balanced in price and variety. And, the first drink on the house each evening helps settle you in for the evening after a hard day's trekking around Georgetown. Much to be liked. Recommended vs any cookie-cutter hotel for the same price.

The service was great. Arrived in Penang late around mid-night. The front desk was manned with a receptionist to handle our check in. Everything was seamless. However, I was not aware of the UNESCO charges before arriving in the hotel, had to pay RM39 for it. Pool was quite cold when we wanted to use it due to the rainy days.

When choosing, I was worried about the smell of the newly opened hotel. I was entangled for a long time, but I liked it very much after moving in. I like the design of the hotel very much. It has a Nanyang style, and the staff's clothes are also in line with the overall design. The service staff are very nice. The welcome drink given when the early flight arrived was very refreshing. I can check in at 12:00. The front desk guy said that it was opened the day before I stayed there, and I was the first guest of the day. The room design is worthy of being a new hotel. It is very reasonable, and there is an independent cloakroom and dressing table. The bathtub and the sea view facing the living room are very pleasant. It is a handheld ironing machine, no longer a bulky iron. I like it very much! I was very entangled before deciding whether to stay at the Dongjia Hotel or the Autograph. After going out and passing by the Dongjia Hotel, I felt that my choice was very wise! Because it is really noisy at night, it is very quiet compared to the Autograph! I was also surprised to receive the hotel's turndown gift when I came back at night. The disadvantage is that it has just opened, and there is still a little smell. It is estimated that it will be fine after a while. Then the smoke sensor above the bed flickered, which might affect those who have trouble sleeping. I also reported it to the lady at the front desk and I think it will be resolved.

We had a pleasant experience and loved staying at the accommodation. It was well equipped with amenities (smart tv, air purifier) and well located with eateries and convenience store nearby .  The sea view from the apartment was amazing.  Additionally, the host (Yeoh) was extremely helpful in providing recommendations to go or eat within Penang and was prompt in answering queries related to the apartment.  In summary this is a hidden gem worth staying .