Premium Suites d'Lement @ Genting Highland Reviews

Makeup room was bad those kitchen thing they didnt help to wash and wipe table

Worth for the price as we drive our own . As need 10 mins to drive to casino

Quite comfortable stay

Room was dusty, need to contact the management few time for check in and check out.

Very good close-up view. I will go again next time. Good guy, let’s take a nap... Yes... Yes... Yes... Yes... Yes... Yes... Yes... Yes... Yes... Yes... Yes... Yes.

The room is big enough and the price is cheap. If you are traveling alone and lack company, Xiaoqiang's family is waiting to accompany you in the kitchen. The various sweaty smells on the bed follow you into your dreams, and there are long-dusted kitchen utensils waiting for you to use. It is worth mentioning that after staying for a few days and wanting to sleep quietly, the door clearly shows "Do Not Disturb" and they have to knock on the door every day to ask if you want to clean. The WIFI account and password given by the hotel cannot be used at all. At first, I thought it was because I didn't understand English. As a result, I asked the front desk, the cleaning staff, and even the Ctrip customer service for the WIFI account and password, but none of them could connect. I have never seen such a difficult time to use WIFI. It doesn't matter. The key is that the signal of the network I bought is very poor, so I can only use the room network. As a result, I can't connect at all. In order to find out the WIFI, I called the hotel's phone numbers from various channels, but none of them can be dialed. On the card, on Ctrip, at least four or five phone numbers were found, and none of them can be dialed. Such a hotel will definitely not be able to stay in the future. Even asking their own internal waiters can't figure it out. How can I, an outsider, understand how to connect? I have lived for so long and have never seen such a difficult time to connect to WIFI. After staying for a week, I finally didn't connect to WIFI. But it is worth mentioning that I am still very grateful to Ctrip's customer service. They are very enthusiastic, efficient, and respond quickly. This is why I am willing to use Ctrip for many years.