Not what one would expect from a 5 star hotel. It happened multiple times, that my order in the restaurant was messed up, either the staff not understanding what I said or some other mysterious circumstances. Speaking of mysterious circumstances, a clean lady, I suppose, entered my room for some reason at 7:40 in the morning, which, at least to me, is a very strange time to be cleaning the rooms given that I woke up 10 minutes prior to that. I also found it a bit insulting, that the staff spoke to me in English even though I was speaking to them in German, which is just weird in an Austrian hotel. The rooms were ok for the most part, but the bed was extremely uncomfortable and my body was in pain every morning. I’d personally recommend staying somewhere else.
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