Hotel Spa di Gatwick

Location is right next to Gatwick North Terminal. Hotel is very basic and ok for an overnight stay to catch an early morning flight, can’t expect too much. Room seems dusty and not very cleaned. The hotel gets very busy - it was a 2 hour wait for dinner, bar was very noisy and check-in reception was very crowded.  The worst part of the experience is the elevator! Very long wait from lower ground floor to go up to reception floor with long queue of many people with luggages waiting in line

It was located close to the airport and you can even go back and forth between the airport terminal and the hotel on foot.  If you have an early morning flight from Gatwick, I recommend you stay at this hotel.

All communications clear and easy to follow. Perfect location to access Gatwick airport. The room was spotlessly clean with good quality towels and sheets. An excellent find which we roll certainly use again !

The room is spacious and clean. The only point I needed the reception is to get the staff to replenish the tissues in the tissues box. Maybe cleaning staff did not do a good job. Location is great as it is connected directly to the department and arrival terminals with 10 minutes of walking. Highly recommended for those travelling out of Gatwick Airport in the morning as we took two hours and fifteen minutes from Paddington London. Traffic jam was massive.

The staff were friendly and one of the cleaners offered to take one of my suitcases to the elevator for me. The gym was a good size, although the elliptical trainer didn't work; the treadmill was fine. There is adequate space for a few people to do a HITT workout with some limited free weights. One of the reasons I booked my stay there is because it advertised a sauna and upon arrival I was informed this was the not the case. I was told that this was a *********** issue and that the hotel had never had a sauna. I think it would be a great asset to any hotel. It's the only reason I gave the rating of 4 out of 5 stars for facilities. The walk to the South terminal was easy and within a 10 minute walk. Coolest vending machine I've ever seen in the lobby of a hotel, just in case you needed some USB cables or international plugs. Such a great idea for a hotel! I would definitely stay there again.

Great manor-style hotel with large and comfortable rooms. The restaurant and bar taste good. The staff are friendly and enthusiastic. The parking is convenient and free. Originally, it was a noble manor, with a large private territory and beautiful surroundings.

The room is really small. I would say it is only suitable for one person. It is as small as you can't open your suitcase throughout the whole time in the room. You need to climb up to the bed. It does not feel that private. The window is on the door with a manual blind. And it is next to a see-through toilet. No chair is provided as there is not enough space to get a chair. You need to ask a hair dryer from the reception. Reception is available most of the time at night. Snacks and drinks are available as well. The location is tricky. The hotel is in the terminal, but there is only a lift to let you access the hotel. So, you need to go down a level from the terminal by that specific lift. Clean in general, the shower and toilet are not separate but it is a bit of distance between them.