Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.9
Fasilitas4.8
Layanan4.9
Kebersihan4.9
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zhang
Deluxe King Room
Menginap di Mei 2024
Keluarga
2 ulasan
3.0/5
Diposting pada 16 Jun 2024
Saya telah menginap di sana tiga kali untuk liburan keluarga kali ini, kami suka layanan, lokasi, dan kemewahan mereka. Kami telah check in dan check out sebanyak 3 kali, pada awalnya semuanya sangat mengesankan, jadi kami memutuskan untuk memesan dengan mereka lagi seminggu kemudian, kedua kalinya mereka memberi kami kamar berasap dengan bau rokok yang sangat tidak sedap, jadi mereka meng-upgrade kamar ke lantai 5 yang menakjubkan, jadi kami memutuskan untuk memesan lagi dengan hotel mereka lagi, kali ini benar-benar membuat saya sadar, saya dan suami saya digigit oleh beberapa jenis serangga atau nyamuk, di kamar 3341 malam pertama dan kedua, dan berbicara dengan staf resepsionis, dan mereka mengganti kamar kami. Mereka juga memberi kami salep untuk membantu, tetapi 3 hari kemudian kami masih dalam kondisi kemerahan yang sangat gatal. Ini hotel yang sangat bagus, tetapi berhati-hatilah dengan kamar 3341.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, thank you for your many visits and support. We apologize for the discomfort you and your family have encountered, the smoke smell problem has been improved, and we are very sorry for the trouble with the room. With regard to pest issues, room 3341 will be thoroughly disinfected and inspected immediately to ensure comfort. Feel free to contact us for follow-up needs, we will provide additional assistance and adjust your stay experience. Looking forward to your visit again, and hope that your next stay can enjoy our high-quality services.
Dbz Steele
Deluxe Twin Room
Menginap di Nov 2024
Pasangan
68 ulasan
5.0/5
Fantastis
Diposting pada 15 Des 2024
Such a good hotel with a lake and gym and wonderful views of stuff
Terjemahkan
Tanggapan dari Properti: Thank you very much for your recognition and beautiful evaluation! We are honored and proud to see you enjoying such a wonderful time at our hotel. Your satisfaction is our greatest pursuit and motivation.Thank you again for your choice and appreciation, and look forward to your next visit and continue to share the beauty and joy with us.
S L Woon
Deluxe King Room
Menginap di Okt 2024
Pasangan
2 ulasan
5.0/5
Fantastis
Diposting pada 9 Nov 2024
Located very close to Fuzhou Westlake, a great place for morning exercise and evening walk.
Hotel architecture is uniquely designed with wonderful settings and surrounding.
Great breakfast selection and good Chinese restaurant.
Terjemahkan
Tanggapan dari Properti: Thank you very much for your recognition and praise of this hotel! We are pleased that you are satisfied with our location, hotel design, environment and catering services. Thank you again for your valuable comments and look forward to serving you again in the near future to provide you with a better stay experience!
Capybara Puppy
Kamar Deluxe Family
Menginap di Okt 2024
Pasangan
11 ulasan
4.5/5
Sangat Baik
Diposting pada 20 Des 2024
Great facilities; very spacious. Service staff (esp the housekeeping team) are top notch. Location is good if you’re into the west lake area.
Terjemahkan
Tanggapan dari Properti: Thank you very much for your compliment and recognition! We are honored and encouraged to hear your appreciation of our facilities, spaciousness, service team, and location in the West Lake area. Looking forward to the opportunity to serve you again and welcome you to visit us again for more unforgettable moments. Thank you again for your valuable time and feedback!
润玉
Deluxe King Room
Menginap di Sep 2024
Sendiri
1 ulasan
4.7/5
Menakjubkan
Diposting pada 2 Nov 2024
Beautiful facility, the swimming pool is awesome, nice private path to the west lake. Enjoyed the breakfast buffer, Would stay again.
Terjemahkan
Tanggapan dari Properti: Dear guest: Hello! Thank you for taking the time out of your busy schedule to share your experience and leave your thoughts. You have given a high rating to the hotel, and all of our staff feel honored. We sincerely hope that you can find the feeling of home at Fuzhou Yuehua Hotel and leave an unforgettable stay experience. Thank you for your joy. Sincerely looking forward to your visit again
JJSunfun
Kamar Deluxe Family
Menginap di Mei 2024
Keluarga
28 ulasan
5.0/5
Fantastis
Diposting pada 24 Agt 2024
Outstanding hotel, service, location, and breakfast.
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客:你好!感謝您在百忙之中抽出寶貴的時間分享體驗,留下感想。您對酒店給予了很高的評價,我們全體工作人員都感到非常榮幸。我們真誠希望您能在福州悦華酒店找到家的感覺,並留下一段難忘的入住體驗。謝謝你的喜悦。衷心期待您的再次光臨。
Tamu
Business Double Room
Menginap di Okt 2024
Keluarga
5 ulasan
5.0/5
Fantastis
Diposting pada 13 Nov 2024
Excellent stay as previous years. Great hospitality and courtesy. Very helpful staff.
Terjemahkan
Tanggapan dari Properti: Thank you so much for your positive review, we are deeply honored that you have chosen our hotel again during your trip and are satisfied with our service. Your appreciation is an important driving force for our team to continuously improve service quality and experience. We pride ourselves on developing a team that is hospitable, courteous and helpful. Every employee sees your satisfaction as the highest goal of our work. Your satisfaction is also the source of our continuous pursuit of excellent service. In the future, we promise to maintain and exceed your expectations and provide you with a more excellent and comfortable stay experience. Thank you again for your choice and we look forward to serving you again in the near future.
Sarene
Kamar Deluxe Family
Menginap di Mei 2024
Keluarga
5 ulasan
4.5/5
Sangat Baik
Diposting pada 9 Jun 2024
Nice resort style hotel. Good for total relaxation. Rooms are top class. However, the restaurant that serve buffet dinner needs improvement.
Terjemahkan
Tanggapan dari Properti: Your comments are greatly appreciated and we are so glad you enjoyed the resort vibe and top class rooms of the hotel. For the restaurant buffet dinner, we attach great importance to your feedback and will immediately follow up to improve the quality of service and dishes. Looking forward to your next visit to make your dining experience more perfect.
Yiling
Deluxe Twin Room
Menginap di Okt 2023
Pasangan
2 ulasan
5.0/5
Fantastis
Diposting pada 14 Des 2023
We stayed at C&D Hotel for more than 3 weeks. Our stay at C&D Hotel was an absolute delight. It exceeded all my expectations and set a new standard for hotel experiences. The staff at C&D Hotel truly went above and beyond to make my stay unforgettable. Guest service manager Gretta Guo was very helpful and I felt like a valued guest at all times. I highly recommend it to anyone looking for a luxurious and memorable getaway. If you're planning a trip to Fuzhou, do yourself a favor and book a room at C&D Hotel. You won't regret it!
Terjemahkan
Tanggapan dari Properti: Dear valued guest,Thank you for taking the time to share your wonderful experience at C&D Hotel. We are thrilled to hear that your stay with us exceeded your expectations and that our staff, especially Gretta Guo, went above and beyond to make your stay unforgettable. We take pride in providing exceptional service to all of our guests and we are delighted to hear that you felt like a valued guest at all times.We appreciate your recommendation to anyone looking for a luxurious and memorable getaway in Fuzhou. It is our pleasure to provide our guests with a comfortable and enjoyable stay. We hope to have the opportunity to welcome you back to C&D Hotel in the near future.Thank you again for choosing C&D Hotel.Best regards,
Lunetta Rinaldo
Business Double Room
Menginap di Okt 2023
Bisnis
8 ulasan
5.0/5
Fantastis
Diposting pada 7 Nov 2023
Next to West Lake, great hotel, great breakfast, business or holiday I recommend
Terjemahkan
Tanggapan dari Properti: Dear valued guest,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed our prime location next to West Lake and our delicious breakfast. It is always our goal to provide a comfortable and enjoyable stay for both business and leisure travelers.We appreciate your recommendation and hope to have the pleasure of welcoming you back in the near future.Best regards,
HY_GARAM
Deluxe Twin Room
Menginap di Apr 2023
Bepergian dengan teman
3 ulasan
5.0/5
Fantastis
Diposting pada 6 Mei 2023
good location and service.
Breakfast was also good enough.
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客,您好!歡迎入住福州悦華酒店!很榮幸福州悦華酒店的服務與環境能得到您的認可,這是對我們最大的鼓勵,您的滿意,是我們最大的動力,我們旨在為每一位到來的賓客營造最温馨舒適的入住體驗,我們定會一如既往地以飽滿的熱情迎接您的再次“回家”!在此感謝您的寶貴點評!
Tamu
Deluxe Twin Room
Menginap di Jun 2023
Keluarga
3 ulasan
5.0/5
Fantastis
Diposting pada 15 Jul 2023
Great location(near West Lake), New buildings, comprehensive amenities and services. Better than most of 5 Star hotels in China.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Thurston
Deluxe King Room
Menginap di Apr 2023
Keluarga
1 ulasan
4.7/5
Menakjubkan
Diposting pada 21 Mei 2023
C&H Hotel is the best hotel in Fuzhou, bar none, if you look for great location, luxurious and clean room, beautiful surroundings and top notch services. It’s located next to the famed West Lake, and guests can take an easy stroll by the lake through a special gate. Staff are friendly and well trained. Rooms are huge, nicely decorated and well maintained. It’s a relatively high standard in a tier 3 city in China. Breakfast is also nice and full of choices. I have stayed there multiple times in the recent years. Just spent two nights there on May 12-14. Mr. Yang at Front Desk was especially helpful and kept my reservation post 11pm without deposit due to my late arrival. Thank you! I’ll stay there again when I come to Fuzhou.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Tamu
Business Double Room
Menginap di Des 2023
Keluarga
2 ulasan
4.7/5
Menakjubkan
Diposting pada 9 Feb 2024
The location is ideal for me.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. Welcome to choose our hotel again!
family of four explore
Kamar Deluxe Family
Menginap di Mei 2022
Keluarga
5 ulasan
5.0/5
Fantastis
Diposting pada 4 Jun 2022
Always enjoy staying at C&D.
Ella made it extra special for us during this stay, she was amazing.
Even decorated the room and brought cake for birthday celebration
Family room is perfect for us and the best we have seen in fuzhou
All staff are friendly and helpful
This is our last stay as we leave China soon
We will miss staying at the C&D
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!