Top 5-Star Hotels in Funchal

Everything was fantastic, hotel location, services and design of the hotel. I enjoyed the 2 nights there. Unfortunately the welcoming was not good for me as I waited for 3 hours and 20 minutes. Yes I came early before the check in time which is 2 Pm and I came at 11:50 and the front deck staff ( Eduard ) confirm to me that my room will be ready at 2 pm but till 3:10 pm only I got to my room after I esclate my issue to the front deck manager ( Peter ), the problem was not about the time I lost, but the attitude of front deck staff as he is looking to my face multiple times and he didn’t come to say sorry that your room not yet ready just to apologizing…

The hotel that left a deep impression will have a chance to come back. The hotel is in a great location, close to the edge of the cliff. Invincible sea view. All kinds of swimming pools are suspended on the edge of the cliff at different heights. There are sea water, natural water temperature and heated water temperature, which enjoy great value. There are 2 large restaurants, and the rest of the outdoor restaurants, bars, and salons are so many that they have stayed for a few days and have not found out. The big restaurant buffet has a cabaret show in the evening, and the male and female singers play piano. There are tabloids in the hotel, 6 languages, English and American languages, and there are American and British versions. Service staff gentlemanly, friendly and friendly. Different restaurants with a variety of flavors to choose from.

Wir waren leider nicht wirklich zufrieden. Die Lage war wunderschön! Jedoch war das Hotel viel zu groß, um sich wohlzufühlen…beim Frühstück war es extrem laut, die Mitarbeiter überfordert und das Buffet total verstreut. Innerhalb der hoteleigenen Restaurants wurde man ziemlich über den Tisch gezogen, indem sie einem immer wieder Brot und Wasser anboten, was schlussendlich auf der Rechnung stand! Des Weiteren zahlt man eine Service-Gebühr von 10% für einen Service, der nicht anders war als in einem normalen Restaurant, wo man diese nicht zahlen muss. Dafür, dass es ein 5-Sterne-Hotel ist, bietet es ziemlich wenig und ist leider nur auf Profit und nicht auf das Wohl der Gäste aus. Für den Preis nicht zu empfehlen! Schade….

The reception is super nice and helpful. Room is too old and the bed is not comfortable. The view is nice but I don’t like the breakfast. The service people at breakfast area is rude, and breads & foods are not 5 star hotel level

Location was good as is just a 10 min walk to downtown. As a frequent traveler, I don't consider the hotel 5-star rated hotel. It's ok for a 4-star, but not 5. Doesn't meet a 5-star standard in several things. For example, if you are driving, parking is a little bit an hassle as you have to change from one building to another. Breakfast was good but not 5-star breakfast. Lack of warm breakfast dishes and pastries. Windows in the room not sound proof. Woke up severals times during night time as you could hear the noise from the Garbage truck. When you take a shower, leaks water towards the hand sink area. Pillows, not match a 5-star standard either. Was ok, but not great!

The hotel is conveniently located near the Lido area; great restaurants around the hotel and the airport bus stops right outside the hotel (return cost 8 euros)! Staff really friendly also and the team arranged a little surprise for my partner s birthday also. Nothing was too much trouble. The breakfast buffet was really good too with lots of choices. Hotel amenities were good too. All in all a great hotel. We also enjoyed the 30min walk to the old town from hotel but appreciate this may not be for everybody…though plenty taxis and the local bus route are a skip and a hop away.

The bathroom facilities are simple, and the deluxe double room has no door. It is inconvenient to dry clothes on the balcony, and the room is too small. The environment and service are good, three meals a day are all inclusive and taste good, and the parking is convenient.

The Royal Savoy undoubtedly occupies the best location for the leisure traveller. Since 2004, when it first opened on the site of the original Savoy Lido, this hotel is popular with all ages, newcomers, and regulars year after year. Recently refurbished the hotel fails to disappoint

We were very comfortable at the Pestana Grand Hotel. The guests were 60+ , which did not disturb us. The food could be a little more spiced and after a week half-pension it was enough. The mattresses were very soft at first, but I did so well. The internet is very weak, but somehow everywhere on the island, not enough to work m.E.. All in all was but a super relaxing week U d in the evening there was almost always life music (for the older semester:-) )

This was a great experience, my room included a spa wet circuit which was very relaxing. The views from hotel were amazing and the staff was very attentive and friendly. The location was very convenient and close to the town center. It was an excellent and relaxing hotel stay.