Hotel Hot spring Fujikawaguchiko

This trip, the itinerary adapted for this hotel, did not disappoint us. Everything is very satisfactory. Thank you to the hotel for the surprise. The room has a great view of Mount Fuji. Recommend

Very good hot spring hotel, the bathtub in the room faces Mount Fuji, a very atmospheric hotel. Hotel provides a variety of private hot springs and suitable for couples, as well as a large public hot spring. Package including fine dining dinner,

A wonderful way to start my first trip to Japan, the location is right on Lake Kawaguchi and just behind is the Mt Fuji Panoramic Ropeway. The staff were really helpful and friendly, would definitely stay again if I ever get the chance.

Unforgettable experience with amazing view of mt Fuji and the lake. Huge garden makes it a relaxing environment for a holiday

We loved our trip to Mt Fuji, it was even better with Fuji Ginkei, the staff were exceptionally great! We’re muslims and they did their best to cater food for us! An absolute wonderland, I highly recommend it you can even see Mt Fuji from the bedroom 🗻 Very clean rooms, the showers were amazing, the food was great, go for it guys!

The lobby and the room we stayed in was refurbished with modern touch. However the public bath spaces was relatively small and old. We used the garden public bath and it was very cold because there’s a door going outside right across the door the comes into the interior bath area. When people coming in or going out to the external hot springs, both doors opened and the wind blows into the interior hot spring area where the shower area is. The most unacceptable point is that the hot water system broke down (lack of water in hot water tank) that night hence the shower water was only warm and not hot enough to beat the coldness from the entrance. Hence we did not enjoy the public hot spring and went back to our room with the interior private bath. But the water was also not hot due to hot water tank was lack of water. Hence the in room bath is not hot spring. I was finally able to enjoy the in room bath in the morning. But they really need to make improvement of this matter since they are an onsen ryokan. The food was good but the hot water incident really gave a minus impact of the stay.

The overall experience was pretty good some of the minor points for improvement: (1) hotel offers activities and most required reservation ahead of time (2-3days) which was not shared or communicated thus we were unable to participate during our stay (2) the restaurant seats were arranged with little clues though we went early we were not arranged into the place could see views (3) we forgot a coat at the hotel and was not aware until checkout the hotel has yet contacted us till now

The room was very big, and there was a loft with a view of Mount Fuji. The actual room was much better than the hotel pictures. We booked late, so we couldn't book dinner at the hotel, but there was a very delicious tempura restaurant next to it.

It’s really a fantastic stay! We, a family of four from Malaysia, enjoy every single service from this hotel🥰 Staff, food, accommodation, facilities and of course the hot spring bath♨️ and unforgettable views of Mount Fuji 🗻 We very much appreciate and would like to come again😊😊

This place is so nice and it my first time go to Mt Fuji. The hotel is nice and beautiful… love the morning and night view… the weather is cold and breezing … the services is good and I like the people there … the place is not as buzy as city… it’s a relaxing place to stay … wish that I could stay few more day … will definitely come back again 🥰🥰