Extended Stay America Suites - Minneapolis - Fridley

This is easily the worst hotel I've ever been to. For a deluxe suite that was reserved three days in advance, this is among the filthiest, nastiest, most unsanitary I've ever experienced. There's apparently a roach infestation problem, along with hints of bedbugs here and there. The bathroom is atrocious with lots of hair strands all over the floor, toilet, shower and sink. All the towels smell and feel a bit used. - The WiFi is free, but not high speed, at all. Not unless you pay extra. Which even barely makes a difference. - The bedding was NOT cleaned and replaced. I found dried blood on one of the pillows. - The two seater sofa bed looks like it was retrieved from a trash dumpster site and ravaged by cats for years. It's very dirty, especially on the inside where I also found underwear left from the previous inhabitants. Overall it appears as if this deluxe suite hasn't been cleaned in months. Everything here is completely unacceptable. With all these violations, it's a wonder how they pass inspection. I've recorded videos and took pictures and will be filling an official complaint.

Everything was as expected. We needed a place to stay while waiting for our new apartment to be available. Evette and Elizabeth are great. Very helpful and courteous. The location is great for walking to stores and restaurants. There is highway access right out of the parking lot as well. Thank you, Josh!

The stay has been wonderful. The ladies up front are welcoming and friendly. Evette is extremely accommodating, and very friendly. Stacy and Delilah always great you with a warm smile and greeting!! The person above us was being loud and Evette resolved the issue!!!!