Mission Peak Lodge

I book the hotel because very close to Ohlone,

I have been traveling for business and pleasure for over 40 years I have stayed in thousands of hotels from the most expensive to the lowest on the totem pole. This one has to rank as the most abusive. I ostayed for two nights in what should have been an out of service room and the manager absolutely refused to change rooms. The shower head was defective and dumped a solid stream of lukewarm water. The AC/Heater unit did not even have both knobs on the controls and there was no way to control the temperature. The small television was on top of the refrigerator with most channels blocked out from lack of subscription. There was no couch or even comfortable chair in the main room where the TV was located. The only chairs were cold and hard metal or a straight back formal chair. There was no TV in the bedroom so no place to relax to enjoy the programs. The microwave was dirty with a putrid odor that blended with the food I cooked. I was placed in a handicapped room even though I am not disabled with a webcam invading my privacy. When I tried to discuss these issues with the manager, she literally yelled over my words ignoring my requests to change rooms. There was such a lack of respect in every interaction I had it pushed my blood pressure through the ceiling. I requested a king studio which was a downgrade from the room I was in but was refused. I continually told the management how uncomfortable I was and how the room should have been out of service, to deaf ears. I have never had employees from a hotel continually yell at me like the manager did. I was quiet, respectful and clean. It could have been a nice stay if the manager would have moved me to an acceptable room and treated me with respect