Esplanade Hotel Fremantle - by Rydges, an EVT hotel

Our room was quite big. It comes with a queen and single bed. There's a balcony but there's no view. The hotel location is very good You can walk to Fremantle Market in less than 5 mins. You can walk to Kailis Fishmarket Cafe or Cicerello's within 5 mins. It is also very convenient if you are going to Rottnest Island because you can walk to the boarding place near the E Shed Market without having to look for a parking there which is very limited. Well the negative side is parking at the hotel is not free. It is AUD30.00 for hotel guests with multiple entries from 12pm till 12pm the following day.

There was only one staff member on reception when we arrived and there was a que of people waiting to check in. When we got to our room it was nice however they only gave us three towels for two people (twin bed room). My sister had a shower first and washed her hair, therefore using two towels, then we realised there was only one towel left so called reception to ask for another one to be brought up. I then had a shower and when I finished, we still had not received the towel from reception, so called again and then said they would bring it up. I then took the one towel off the shelf to dry myself and to my horror saw that it was dirty and had a disgusting stain on it!! We called reception for a third time and they eventually brought the towels up - 25 minutes after the first request was made!!! I have never had such appalling service from a hotel that states it is four star service. As we were walking down the hallway we also noticed that the floors were very dirty like they hadn't been cleaned for a couple of days, with food crumbs visible in every spot you walked. I would not recommend this hotel to anyone and would tell people to think twice before booking a Rydges Hotel.

Couldn’t fault it. Great location and friendly staff. Would stay again for sure.